User Researcher
Posted 5 days ago by Experis IT
£365 Per day
Inside
Hybrid
Worthing, West Sussex
Summary: The User Researcher - Digital Forms role is essential for enhancing user engagement with digital services provided by Government departments. This position involves designing user-centric services and collaborating with various teams to create effective digital solutions. The role requires conducting user research and creating design artifacts to ensure accessibility and inclusivity. Occasional travel to other UK locations may be necessary for collaboration purposes.
Key Responsibilities:
- Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
- Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
- Design in an inclusive and accessible way.
- Work in a multi-disciplinary delivery team.
Key Skills:
- Expertise in user-centric design.
- Strong user-focused approach.
- Experience in creating design artifacts.
- Ability to work collaboratively in a multi-disciplinary team.
Salary (Rate): £365 per day
City: Worthing
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
Job Title: User Researcher - Digital Forms
Max Rate: £365p/d via Umbrella
Clearance Required: BPSS
Duration: 6 months
Location: Worthing with 2 days/week in office
Job Description:
This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods.
You will work collaboratively with User Researchers, Interaction Designers, Content Designers, Service Designers and Performance Analysts as well as Software Developers and policy teams to produce outstanding digital services.
You will:
. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes.
. Design in an inclusive and accessible way.
. Work in a multi-disciplinary delivery team.