User Researcher
Posted Today by Trust In SODA
£480 Per day
Outside
Hybrid
Portsmouth, England, United Kingdom
Summary: The User Researcher role requires a proactive individual with SC Clearance to join a new team in Portsmouth, working in a hybrid environment. The position focuses on conducting user research within a complex Defence setting, collaborating closely with a Business Analyst and an Interaction Designer. The role aims to uncover and support evolving user needs while ensuring alignment with Defence Digital strategies. This is a high-impact opportunity to contribute to the future of enterprise capabilities.
Key Responsibilities:
- Conducting user research in a fast-paced, complex Defence environment.
- Building strong relationships across a wide and varied user base.
- Translating research insights into actionable recommendations to guide design and delivery.
- Ensuring alignment with Defence Digital and broader data strategies.
Key Skills:
- User Researcher with a solid track record.
- Highly proactive with excellent communication and relationship-building skills.
- Comfortable navigating complexity and ambiguity in a secure setting.
- Experience working within MOD or with the Royal Navy (nice to have).
- Familiarity with Defence procurement and operational landscapes (nice to have).
Salary (Rate): £480 daily
City: Portsmouth
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
User Researcher – SECURITY CLEARANCE REQUIRED
Location: Portsmouth (Hybrid Working)
Start Date: ASAP
Contract Length: 6-12 months
Clearance: SC Clearance required
Rate: £450 - £480 per day (Outside IR35)
Project: Enterprise Portfolio
We’re assembling a new team and we're on the lookout for a proactive, self-starting User Researcher to join the mission. This is a high-impact opportunity to work on a project that is shaping the future of their enterprise capabilities. You’ll be part of a close-knit trio, working hand-in-hand with a Business Analyst and an Interaction Designer to uncover, define, and support evolving user needs across stakeholders — many of whom have limited time and access.
What You’ll Be Doing:
- Conducting user research in a fast-paced, complex Defence environment.
- Building strong relationships across a wide and varied user base.
- Translating research insights into actionable recommendations to guide design and delivery.
- Ensuring alignment with Defence Digital and broader data strategies.
What We’re Looking For:
- User Researcher with a solid track record.
- Highly proactive with excellent communication and relationship-building skills.
- Comfortable navigating complexity and ambiguity in a secure setting.
Nice to Have:
- Experience working within MOD or with the Royal Navy.
- Familiarity with Defence procurement and operational landscapes.