User Researcher
Posted Today by Morson Edge
£50 Per hour
Outside
Hybrid
Manchester Area, United Kingdom
Summary: The User Researcher role is a contract position based in Manchester, requiring an experienced professional to conduct user research activities over an initial three-month period, with potential for extension. The role involves engaging with users in their environments to gather qualitative insights that inform service and product design, necessitating strong experience in government or GDS environments. The successful candidate will work independently and collaboratively within multidisciplinary teams, focusing on user needs and behaviors.
Key Responsibilities:
- Plan, conduct, and analyze user research activities to inform service and product design.
- Engage directly with users in their environments to gather qualitative insights.
- Ensure user needs and behaviors are central to the development process.
- Work independently and collaboratively across multidisciplinary teams.
Key Skills:
- Proven experience in user research, particularly in fieldwork settings.
- Strong knowledge of qualitative research methods (interviews, observations, usability testing).
- Ability to plan and conduct user research in diverse environments.
- Experience working within government or GDS frameworks.
- Excellent communication and stakeholder management skills.
- Ability to analyze and synthesize research findings into actionable insights.
- Strong organizational skills and attention to detail.
- Comfortable working independently and managing own schedule.
- Experience presenting research findings to non-technical audiences.
- Proficient in planning and reporting user research activities.
- Familiarity with common user research and collaboration tools (e.g., Dovetail, Optimal Workshop, Microsoft Office Suite).
- Familiarity with survey tools and data analysis software is advantageous.
- Experience or familiarity with Government Digital Service (GDS) standards and best practices is required.
Salary (Rate): £50.00/hr
City: Manchester
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
User Researcher (Contract) - £400 p/d - Outside IR35 - Manchester
We are seeking an experienced User Researcher for an initial 3-month contract, with a strong likelihood of extension. This position requires a flexible working pattern with one day in the office every fortnight, likely based in Manchester, while the majority of the time will be spent out in the field conducting user research.
The successful candidate will be responsible for planning, conducting, and analysing user research activities to inform service and product design. You will engage directly with users in their environments to gather qualitative insights, ensuring that user needs and behaviours are central to the development process.
Strong experience working within government or Government Digital Service (GDS) environments is essential, as is the ability to work independently and collaboratively across multidisciplinary teams.
Skills
- Proven experience in user research, particularly in fieldwork settings
- Strong knowledge of qualitative research methods (interviews, observations, usability testing)
- Ability to plan and conduct user research in diverse environments
- Experience working within government or GDS frameworks
- Excellent communication and stakeholder management skills
- Ability to analyse and synthesise research findings into actionable insights
- Strong organisational skills and attention to detail
- Comfortable working independently and managing own schedule
- Experience presenting research findings to non-technical audiences
- Proficient in planning and reporting user research activities
Software/Tools
- Common user research and collaboration tools (e.g., Dovetail, Optimal Workshop, Microsoft Office Suite)
- Familiarity with survey tools and data analysis software is advantageous
Certifications & Standards
- Experience or familiarity with Government Digital Service (GDS) standards and best practices is required