£425 Per day
Inside
Hybrid
United Kingdom
Summary: The role of UX Researcher involves leading research activities in a complex delivery environment with a focus on autonomy and stakeholder management. The position requires delivering actionable insights for a data-heavy digital service while navigating organizational complexities. Candidates must possess active UK Security Clearance and have experience in public sector or regulated environments. The role is hybrid with a preference for London-based candidates, and it has a duration of 6 months with a strong likelihood of extension.
Key Responsibilities:
- Planning and delivering end-to-end user research with minimal oversight.
- Engaging and influencing a wide range of stakeholders, including technical, operational, and senior decision-makers.
- Navigating complex organisational structures and competing priorities.
- Selecting and applying appropriate research methods to suit constraints, risk, and delivery pace.
- Synthesising research into clear, concise insights that teams can act on quickly.
- Presenting findings with confidence and credibility in evidence-led environments.
- Supporting teams to make informed decisions through research, not just documentation.
Key Skills:
- Strong experience delivering UX research independently in complex environments.
- Excellent stakeholder management skills, including experience working with senior and non-design stakeholders.
- Background in public sector, regulated, defence, or operationally complex organisations (essential).
- Confidence working with ambiguity, constraints, and incomplete information.
- A pragmatic, delivery-focused research mindset.
- Current, active UK Security Clearance (SC) - this is essential and non-negotiable.
Salary (Rate): £425/day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
We're looking for an experienced UX Researcher to step into a complex delivery environment and lead research activity with a high degree of autonomy. This role is suited to someone confident operating independently end-to-end, managing senior and varied stakeholders, and delivering clear, evidence-based insight in constrained, highly governed contexts. You'll be working on a data-heavy digital service where research needs to be pragmatic, well-communicated and directly actionable.
Role Details
Start Date: 16th February.
Location: London (hybrid preferred) or remote (UK-only) with occasional client visits around the south of England.
Duration: 6 months, with strong likelihood of extension.
Rate: £425/day Inside IR35.
Security Clearance: Current, active UK Security Clearance (SC) is mandatory. Please note: Due to the urgent need of this contract, we are unable to consider candidates without active clearance.
What You'll Be Doing
- Planning and delivering end-to-end user research with minimal oversight.
- Engaging and influencing a wide range of stakeholders, including technical, operational and senior decision-makers.
- Navigating complex organisational structures and competing priorities.
- Selecting and applying appropriate research methods to suit constraints, risk and delivery pace.
- Synthesising research into clear, concise insights that teams can act on quickly.
- Presenting findings with confidence and credibility in evidence-led environments.
- Supporting teams to make informed decisions through research, not just documentation.
What We're Looking For
- Strong experience delivering UX research independently in complex environments.
- Excellent stakeholder management skills, including experience working with senior and non-design stakeholders.
- Background in public sector, regulated, defence or operationally complex organisations (essential).
- Confidence working with ambiguity, constraints and incomplete information.
- A pragmatic, delivery-focused research mindset.
- Current, active UK Security Clearance (SC) - this is essential and non-negotiable.