User Experience Consultant

User Experience Consultant

Posted 5 days ago by Sanderson

£62 Per hour
Outside
Hybrid
London Area, United Kingdom

Summary: The role of UX/Service Designer involves modernizing internal applications and processes for a Global Bank, requiring a strong portfolio in user-centered design. The position demands collaboration with stakeholders and cross-functional teams to deliver effective UX solutions. The designer will facilitate workshops, develop user flows, and produce prototypes while adhering to Agile methodologies. This is a hybrid role based in Canary Wharf, requiring two days on-site each week.

Key Responsibilities:

  • Organise and lead workshops to gather high-level user requirements, define user journeys, and create service blueprints.
  • Develop user flows, layout anatomies, and concept designs based on user journeys and business requirements.
  • Produce low-fidelity and high-fidelity designs across multiple projects, validating them with business stakeholders and end users.
  • Work closely with business analysts, developers, and QA teams to ensure seamless implementation of designs.
  • Collaborate with the UX Lead to establish and refine design strategies for each project.

Key Skills:

  • Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise.
  • Deep understanding of design principles and best practices.
  • Proven experience with user-centred design methodologies.
  • Expertise in creating user workflows, diagrams, and service blueprints.
  • Strong appreciation for simplicity and elegance in UX design.
  • Stakeholder collaboration skills, including experience engaging with SMEs, business leaders, and development teams.
  • Good knowledge of Agile methodologies and experience working in Agile environments.
  • Proficiency with UX design tools, such as Figma, Sketch, and Axure.
  • Strong interpersonal and communication skills.
  • Excellent time management skills.

Salary (Rate): £62.00/hr

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Role: UX/Service Designer
Rate: £495 p/d Outside IR35
Location: Canary Wharf HQ -Hybrid Model - 2 days p/w on site
Duration: 6 months
We're working with a Global Bank looking for a UX/Service Designer with experience working on internal applications/products. In this role you'll be working on a modernisation of the current products and processes within the business.

Experience Required: Experience as a UX/Service Designer with a strong portfolio demonstrating user-centred design expertise. Deep understanding of design principles and best practices. Proven experience with user-centred design methodologies, including the ability to explain design decisions effectively. Expertise in creating user workflows, diagrams, and service blueprints. A strong appreciation for simplicity and elegance in UX design. Stakeholder collaboration skills, including experience engaging with SMEs, business leaders, and development teams. Good knowledge of Agile methodologies and experience working in Agile environments. Comfortable working in cross-functional teams, contributing independently and alongside other UX professionals. Proficiency with UX design tools, such as Figma, Sketch, and Axure. Passion for human cognition and behaviour, with a focus on enhancing user experiences. Ability to manage multiple projects at different stages of development. Strong interpersonal and communication skills, with the ability to engage effectively in a corporate/banking environment. Excellent time management skills, ensuring the timely delivery of UX solutions.

Responsibilities:

  • Workshop Facilitation – Organise and lead workshops to gather high-level user requirements, define user journeys, and create service blueprints.
  • User-Centred Design Outputs – Develop user flows, layout anatomies, and concept designs based on user journeys and business requirements.
  • Prototype Development – Produce low-fidelity and high-fidelity designs across multiple projects, validating them with business stakeholders and end users.
  • Cross-Functional Collaboration – Work closely with business analysts, developers, and QA teams to ensure seamless implementation of designs.
  • Design Strategy – Collaborate with the UX Lead to establish and refine design strategies for each project.