User Experience Consultant
Posted 1 day ago by Searchability NS&D
£97 Per hour
Inside
Hybrid
Greater London, England, United Kingdom
Summary: The User Experience Consultant role involves leading user research and design efforts within a secure defence environment for the MOD. The consultant will engage with senior stakeholders to understand user needs and create user-centered designs, primarily using Figma. This position requires a strong focus on accessibility and collaboration with developers to ensure effective implementation of designs. The contract is hybrid, with a significant portion of remote work and occasional on-site presence in London or the South.
Key Responsibilities:
- Conduct user research through interviews, workshops, and usability testing
- Engage with senior MOD stakeholders and end users to understand workflows and pain points
- Create and maintain personas, user journeys, and experience maps
- Design wireframes, prototypes, and high-fidelity designs using Figma
- Develop and maintain design systems aligned to accessibility standards
- Collaborate with developers to ensure design-to-code alignment (React / TypeScript)
- Document research insights and design decisions using Confluence
- Advocate for inclusive design and WCAG accessibility compliance
Key Skills:
- Strong experience in UX Design and User Research within Public Sector / Defence environments
- Proficiency in Figma (components, prototyping, design systems)
- Experience conducting user interviews, usability testing, and research analysis
- Strong stakeholder engagement skills – confident working with senior users
- Experience with Jira, Confluence, and Slack in Agile environments
- Understanding of frontend development (React / TypeScript)
- Knowledge of accessibility standards (WCAG) and performance considerations
- Awareness of testing frameworks such as Cypress (E2E) and k6 (performance)
Salary (Rate): £97.00/hr
City: Greater London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: IT
X CONSULTANT / USER RESEARCHER – DEFENCE (MOD) UX Consultant | User Researcher | Figma | MOD / Public Sector Contract until 30/11/2026 Up to £725 per day (via Umbrella) Hybrid – Predominantly Remote (4–5 days/month on-site in London / South) MOD SC Clearance Required (DV Preferred)
ABOUT THE CLIENT
Our client operates within a secure, highly regulated defence environment, delivering critical digital capabilities to support MOD stakeholders and end users. This is an opportunity to work on a high-impact programme, shaping user experience for applications used by senior military and civilian personnel.
THE UX CONSULTANT ROLE
As the Lead UX Consultant / User Researcher, you will take ownership of understanding user needs and translating them into intuitive, user-centred designs. Working within an Agile project team, you will engage directly with senior MOD stakeholders and end users, conducting research and turning insights into wireframes, prototypes, and production-ready designs. You will play a key role in ensuring solutions are accessible, usable, and aligned to real-world user needs, collaborating closely with developers to bring designs to life.
KEY RESPONSIBILITIES
- Conduct user research through interviews, workshops, and usability testing
- Engage with senior MOD stakeholders and end users to understand workflows and pain points
- Create and maintain personas, user journeys, and experience maps
- Design wireframes, prototypes, and high-fidelity designs using Figma
- Develop and maintain design systems aligned to accessibility standards
- Collaborate with developers to ensure design-to-code alignment (React / TypeScript)
- Document research insights and design decisions using Confluence
- Advocate for inclusive design and WCAG accessibility compliance
ESSENTIAL SKILLS
- Strong experience in UX Design and User Research within Public Sector / Defence environments
- Proficiency in Figma (components, prototyping, design systems)
- Experience conducting user interviews, usability testing, and research analysis
- Strong stakeholder engagement skills – confident working with senior users
- Experience with Jira, Confluence, and Slack in Agile environments
- Understanding of frontend development (React / TypeScript)
- Knowledge of accessibility standards (WCAG) and performance considerations
- Aware of testing frameworks such as Cypress (E2E) and k6 (performance)
TO BE CONSIDERED
Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.