Transformation Consultant

Job Description

Location: Healix Group, Healix House, Esher Green

We have an exciting opening for a Transformation Consultant, based in our Esher offices, on a 6 month Fixed Term Contract basis. The Transformation Consultant plays a critical role in driving and supporting organisational change in the delivery of a large-scale transformation programme, aimed at improving business scalability, efficiency, and agility. The purpose of this role is to partner with stakeholders to scope, plan, design, test and implement transformation projects that align with the organisation’s strategic goals. The consultant will provide expert guidance, analytical skills, leverage decision-making processes and ensure that transformation projects are effectively delivered and embedded within the organisation.

Requirements

Consultative skills: Demonstrates proactive, structured, organised thinking with the flexibility to adapt to changing needs. Strategic thinker, solution driven who can influence and shape stakeholder direction. Experience translating business needs into process or system requirements.

Analytical & Problem-solving Skills Proven ability to analyse complex business problems and develop clear, concise and actionable solutions to support executive-level decision-making. Skilled in applying analytical techniques such as framework development, process mapping, SWOT (strengths, weaknesses, opportunities, threats) analysis and mind mapping.

Project & Change Management Skills Proven experience delivering end-to-end business transformation projects within complex organisations and under tight deadlines. Demonstrated ability to lead cross-functional teams, manage multiple projects concurrently and effectively handle competing priorities. Familiarity with change management principles, methodologies and tools, operating in a fast-paced and evolving business environment.

Communication & Presentation Skills Exceptional stakeholder management and communication abilities, with a proven capacity to influence and engage effectively at all levels, including senior executives.

Leadership Skills Strong leadership abilities with a focus on fostering a positive, productive work environment, motivating team members and sharing knowledge with enthusiasm. Demonstrates resilience and professionalism in challenging or high-pressure situations.

Team-oriented Actively contributes to team goals with a strong sense of commitment and enthusiasm. Excellent interpersonal skills with the ability to foster diverse, collaborative and high-performing team dynamics. Adopts a hands-on approach and demonstrates agility in learning and responding to change.

Tools Proficiency Fully proficient in using MS applications and project planning tools. This is an office-based role.

If you are passionate about driving change and have experience with large-scale transformation initiatives, we would love to hear from you!

About The Role

In this role, key responsibilities include, but are not limited to:

• Lead end-to-end, cross-functional transformation projects concurrently, to deliver measurable outcomes, aligned with business objectives and the broader transformation programme.
• Collaborate with stakeholders and subject matter experts (SMEs), to drive projects through the best practice lifecycle, from initiation (defining scope, objectives, risks and financial implications) through to organisation-wide implementation.
• Develop and manage project plans including timelines, resources and milestones and provide regular status updates to the transformation programme manager and the executive team.
• Conduct thorough analysis of current state including existing processes, structures, systems and capabilities to identify gaps and opportunities for each project.
• Organise and facilitate workshops with cross-functional SMEs to gather input, define and document system and process changes and drive alignment.
• Apply analytical techniques to interpret data, identify issues and support informed decision-making.
• Develop and deliver clear, data-driven presentations that showcase analytical insights and strategic recommendations to senior executives.
• Coordinate and oversee comprehensive testing of project solutions to ensure they are robust, fit for purpose, meet the original objectives, including standards for quality, efficiency and scalability.
• Monitor and report on project progress, benefits realisation and risks, providing insights and recommendations to steer successful delivery.
• Ensure adherence to operational governance standards and decision-making frameworks.
• Be part of a collaborative, motivated and high-performing team environment, sharing knowledge and expertise, maintaining open, effective communication.
• Be an ambassador for transformation and foster a culture of positive change, supporting teams to build capability to sustain transformation outcomes.
• Lead change management activities to support stakeholder engagement, training, communication, sequencing and successful adoption of transformative ways of working, across the organisation.

Skills Needed Improvement

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect.

Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Desired Criteria

Required Criteria

Closing Date Saturday 5th July, 2025

Contract Type fulltime

Salary Based on Experience