Training & Support Administrator

We have an exciting new opportunity at PCE for a Training & Support Administrator to work as part of our Business Improvement team. All potential applicants are encouraged to scroll through and read the complete job description before applying. The Training & Support Administrator will be responsible for organising and scheduling training and development, and key administration tasks, for the business primarily to make sure that our operatives on site have the relevant competencies and safety critical medicals in place to ensure the smooth running of our projects.

Summary

Contract: Full Time Permanent

Location: Tamworth, Staffordshire

On occasion the role holder may be required to visit site.

Reports to: Business Improvement Director

Competitive remuneration package

25 days annual leave plus bank holidays, which increases during employment

Pension

Life cover

Private health insurance

Employee Assistance Programme (EAP)

Discretionary bonus, EOT Reward bonuses are based on business performance

Responsibilities

Responsibilities including but not limited to:

Training and Development Administration

• Coordinate and administer all critical compliance training for employee partners — including certification, health & safety, and role-specific training — ensuring no delays to project work.
• Maintain accurate training records and the training matrix, secure approvals and training agreements, and coordinate with managers to address skills gaps.
• Build strong relationships with training providers, optimise costs, and ensure robust feedback and continuous improvement of training processes.
• Track training spend and manage CITB grant claims effectively.

Safety Critical Medicals

• Arrange and coordinate annual safety critical medicals, storing certificates securely and managing follow-up actions with employees and managers.
• Organise drug and alcohol tests as needed, ensuring cost-effective provision and compliance with company policies.

Operative of the Month

• Lead the monthly and annual recognition process for site operatives and subcontractors.
• Collect nominations, coordinate decision-making with the SLT, prepare certificates and awards, and share results through company channels.

Subcontractor Competencies

• Work with HR to ensure subcontractor competencies and medicals are verified, stored, and regularly reviewed to maintain compliance and readiness for projects.

Labour Allocation

• Ensure all training arrangements are communicated clearly and promptly to the Construction Support team, enabling seamless labour cover planning.

MSite / Exelsys

• Maintain up-to-date training and medical records for all PCE employee partners and subcontractors on Exelsys and MSite, with regular reviews to ensure compliance.

Security Clearances

• Support the Construction Support team in processing project security clearances where required.

Skills / Behaviours / Knowledge

• Proven experience as an office/training administrator
• Outstanding communication and interpersonal abilities
• Excellent organisational skills
• Excellent knowledge of MS Office365
• Excellent written and verbal communication skills, confident working with a wide range of teams and external partners.
• Strong attention to detail with the ability to produce accurate records and reports, and follow processes precisely.
• Highly organised, structured and able to plan ahead to meet tight deadlines.
• Self-motivated, proactive and able to work independently with minimal supervision.
• Collaborative and objective — listens well, considers feedback and uses evidence to support decisions.
• Technically confident using digital systems to record, track and report training information.
• Committed to continuous improvement and efficient ways of working.
• Delivers excellent customer service to both internal and external stakeholders.
• Positive, can-do attitude — works at pace, meets deadlines and goes the extra mile when needed.
• Maintains the highest levels of confidentiality and integrity with sensitive information.

Candidate Requirements

Essential requirements:

• 'Proven experience as an office/training administrator
• Outstanding communication and interpersonal abilities
• Excellent organisational skills
• Excellent knowledge of MS Office365

Desirable Requirements

• Qualifications in admin studies will be an advantage
• Is an ambassador of PCE company values and culture, matching the PCE values at all times: HUMBLE - HONEST - HUNGRY – PEOPLE SMART
• PCE will deliver great results through great leadership
• PCE will work effectively: individually, as team PCE and with partners
• PCE will take pride in our abilities and what we deliver
• PCE will always look to improve
• PCE will be positive, and will act with integrity
• PCE will always work safely

About Pce

PCE Ltd is an employee owned, forward-thinking superstructure and façade construction specialist, delivering HybriDfMA ‘system build’ solutions on some of the most exciting and innovative projects in the UK. PCE is driven to provide our client partners with the best value, construction speed, and the highest levels of safety and quality, throughout our project delivery. We are a business that strives to deliver the best in everything we do and don't accept second best. Our people are our partners. Not only is PCE a company equally owned by our people through our Employee Ownership Trust, we believe in the power of employee voice. Our philosophy of engagement, involvement and participation mean our people help make the decisions that define our identity, drive our business, and shape our future, and we all share responsibility for the continued success of PCE as well as the rewards that may come with it. We are proud of our innovation, excellent health and safety standards and numerous best-in-field awards, including the RIBA Stirling award.

Why PCE?

Benefits

In addition to the great benefits that come with being an employee-owned business, PCE has many reasons why we stand out:

• Positive and motivated workforce through the eyes of our employee partners
• A family-feel culture
• Champions of employee engagement, employee voice and employee-driven change
• Competitive remuneration package
• Career progression opportunities
• Individual development programmes
• Full induction programme, with continued support and ongoing training
• Commitment to continuous improvement governed by innovation, sustainability and advanced digital techniques

Our People

We are proud of the working environment we have created, which allows our people, teams and business to thrive. We want candidates with the right attitudes, behaviours and work ethic to be a part of the successful team at PCE, as we believe that great teams are made up of a diverse blend of strengths, backgrounds, views and experiences. If you are hungry, reliable, have a positive attitude and are a self-developer, we would love to welcome you to our team!

All applicants must have a legal right to work in the UK

All applications processed for legitimate recruitment purpose only

PCE Ltd is an equal opportunities employer