Training Lead – Trading & Supply- World Energy Co

Exciting opportunity for a Training Lead to join the Change Management Team for a large ETRM Implementation Programme at this global Energy company.

This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology.

Job Description:

Working on a large ETRM Implementation Programme to help design the Training strategy and oversee and coordinate the training-related activities required to embed and sustain the right capabilities across the commodities within Trading & Supply. The Training Lead role will report to the Business Change Management Lead on the Programme. The role is both strategic and delivery-focused and will be part of the Change & Engage team within the Programme. It is a key role on the programme, with user capability & learning being a fundamental pillar to the success of the programme.

Responsibilities

• Apply a structured methodology to further develop the overall Learning Approach and Plans for the programme. This includes for all impacted audience groups across Trading & Supply.
• Provide steer, direction and oversight of resources supporting the Training delivery aspects of the programme, such as Business Analysts, Change Managers, Process Experts etc.
• Work closely with the Business Change Managers, Business Product / Process Owners, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages.
• Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model.
• Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on-the-job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget.
• Work with third party providers to update current eLearning modules for the next implementations. Work with SMEs, Product / Process Owners, Business Analysts, SMEs and other key stakeholders to tailor the content based on requirements and needs, ensuring high quality learning packages.
• Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects.
• Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required.
• Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios.
• Provide quality control of all learning packages, ensuring consistency and high standards are met.
• Develop an approach for assessing and monitoring the effectiveness of all training delivery across all user groups. Apply a continuous learner mindset’ and implement training improvements where required.
• Work with L&D, HR and other teams to ensure Ada training approach and curricula is aligned to Shell best practice and achieves collective objectives.
• Ensure the training approach is ultimately embedded into business-as-usual processes, including working with the Endur Capability Centre (CC) and other teams to help sustain the change into the future.

Professional and Interpersonal Skills

• Ability to work on own initiative.
• Proven ability to support the learning and development of employees and to evaluate competencies.
• Proficiency in scoping, developing, and delivering training materials to a diverse audience.
• Confidence and ability to work in high-ambiguity work environment.
• Exceptional problem-solving skills with a focus on finding practical solutions.
• Strong relationship & stakeholder management skills – experience in working as trusted advisor across all organisational levels on critical, complex challenges.
• Strong communication skills, both oral and written.
• Resilient and able to manage challenge and resistance.
• Excellent planning, organising and time management skills.
• Ability to work collaboratively as a helpful, positive member of the Business Change Management team.

Functional Skills

• Good understanding of Trading & Supply processes and operations.
• Good expertise in initiating a training approach and managing training related activities.
• Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities.
• Strong level knowledge and skills across the following disciplines:
oLearning Strategies, Approaches & Planning
oTraining Needs Analysis
oLearning Design, Build & Execution
oCompetency & Knowledge Management
oTrain the Trainer
oTraining Scheduling and Logistics
oTraining Delivery
oLearning Effectiveness Measurements
oChange Planning
oChange Impact Assessments & Change Action Plans
oStakeholder Management
oChange & Influencer’ Networks
oTarget Operating Models

This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing.