Negotiable
Undetermined
Hybrid
Royal Leamington Spa, England, United Kingdom
Summary: The Training Coordinator (EHS) role involves managing and coordinating Health & Safety training bookings for clients, ensuring high-quality service delivery. This position requires collaboration with trainers and third-party suppliers while maintaining accurate records and client relationships. The role is based in Woodland Grange, Leamington Spa, with hybrid working arrangements after initial training. It is a full-time contract position covering maternity leave until October 25.
Key Responsibilities:
- Review and manage bookings for EHS training requests from clients, ensuring accuracy and quality.
- Coordinate with third-party training suppliers to source appropriate courses based on client requirements.
- Liaise with trainers and associate trainers for travel, accommodation, and logistics arrangements.
- Send calendar invitations via Outlook to confirm course bookings using the correct template.
- Distribute joining instructions for confirmed courses in the appropriate format.
- Book venues as needed, coordinating trainer and supplier availability with venue schedules.
- Manage client relationships, addressing issues or discrepancies in training requests.
- Meet service levels and KPIs, ensuring timely delivery of training and high-quality standards.
- Accurately log all activities in a shared tracker using the agreed format.
- Order print materials for trainers ahead of course delivery, ensuring accuracy of postal addresses.
- Sense-check all calendar invites, purchase orders, and information in the SharePoint tracker.
- Keep the team/Manager updated on any escalations or challenging bookings.
Key Skills:
- Strong proficiency in Excel, Outlook, and TEAMS.
- Proficient in multitasking and managing conflicting workloads.
- Highly organized with adherence to established processes and procedures.
- Strong attention to detail and high level of accuracy.
- Ability to take ownership of bookings from start to finish.
- Responsive to feedback and capable of applying constructive input.
Salary (Rate): undetermined
City: Royal Leamington Spa
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other