Training & Communications Consultant

Summary: The role of Training & Communications Consultant involves supporting a Salesforce implementation within the Energy sector, focusing on effective training and communication to ensure user adoption. The consultant will deliver onsite training, design engaging materials, and collaborate with project teams to enhance user experience. This position requires hands-on experience with Salesforce and strong communication skills to facilitate change management. The role is hybrid, requiring one day a week onsite in London.

Key Responsibilities:

• Deliver onsite training to employees as part of the Salesforce implementation
• Design and deliver engaging training materials using tools such as Articulate 360
• Create user guides, training decks, and learning content tailored to different user groups
• Support change management and user adoption through clear communication strategies
• Work closely with project teams to understand Salesforce functionality and business processes
• Gather feedback from users and refine training approaches as needed

Key Skills:

• Hands-on experience supporting Salesforce implementations
• Strong background in training delivery and communications
• Experience using Articulate 360 (or similar E-learning tools)
• Prior experience in the Energy sector (highly desirable)
• Excellent communication and presentation skills
• Ability to deliver onsite, face-to-face training to business users

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Job Title: Training & Communications Consultant

Location: Hybrid, 1days/week onsite-London, UK

Duration: 6months Contract Inside IR35

Role Overview

We are looking for a Salesforce Training & Communications Consultant to support a Salesforce implementation within the Energy sector. The role focuses on delivering effective training and communication to ensure successful user adoption of Salesforce across the business.

Key Responsibilities

• Deliver onsite training to employees as part of the Salesforce implementation
• Design and deliver engaging training materials using tools such as Articulate 360
• Create user guides, training decks, and learning content tailored to different user groups
• Support change management and user adoption through clear communication strategies
• Work closely with project teams to understand Salesforce functionality and business processes
• Gather feedback from users and refine training approaches as needed

Required Skills & Experience

• Hands-on experience supporting Salesforce implementations
• Strong background in training delivery and communications
• Experience using Articulate 360 (or similar E-learning tools)
• Prior experience in the Energy sector (highly desirable)
• Excellent communication and presentation skills
• Ability to deliver onsite, face-to-face training to business users

Desirable

• Experience working in large or regulated environments
• Change management or user adoption experience

Priyanka Sharma

Senior Delivery Consultant