Summary: This role focuses on creating high-quality training and communication content for employees and Scheme partners, enhancing customer outcomes through effective knowledge delivery. The position involves developing e-learning materials, managing communication plans, and collaborating with stakeholders to address operational needs. The ideal candidate will possess strong copywriting skills and digital proficiency to transform complex information into engaging content. Additionally, the role requires proactive relationship-building and the ability to evaluate the impact of training and communications.

Key Responsibilities:

• Create and develop e-learning and training content for various delivery methods.
• Produce communication resources for email campaigns, websites, and internal systems.
• Engage with stakeholders to gather information and understand operational changes.
• Write and edit diverse content types including newsletters, training materials, and process maps.
• Manage communication plans, events, and video content to enhance engagement.
• Collaborate with external suppliers to deliver effective solutions on time and budget.
• Ensure effective handover of training materials to delivery teams.
• Collect and analyze feedback to measure the impact of training and communications.

Key Skills:

• Excellent communication, copywriting, and editing skills.
• Ability to simplify complex information for diverse audiences.
• Proficiency in digital tools including Adobe and Microsoft suites, and e-learning software.
• Experience in managing stakeholder relationships and understanding their needs.
• Strong organizational and time management skills.
• Ability to lead and deliver projects effectively.
• Proactive and self-motivated with a collaborative mindset.

Salary (Rate): undetermined

City: Greater Bristol Area

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other