Trade Operations Specialist X2
Summary: The Trade Support Specialist role involves supporting the onboarding and servicing of clients within a Trade Operations team at a leading global financial services organization. The position requires managing client requests, coordinating implementation processes, and liaising with various stakeholders. Ideal candidates will have experience in Trade Operations or related fields and thrive in a fast-paced environment. This hybrid role is based in Chester, requiring three days on-site work per week.
Key Responsibilities:
- Manage and prioritise a dedicated client request inbox.
- Process and coordinate client implementation requests from initiation through to resolution.
- Create and maintain cases to enable effective tracking and monitoring of requests.
- Support the end-to-end onboarding of clients onto Trade platforms and Supply Chain Finance programmes.
- Liaise with internal teams and stakeholders to ensure timely delivery against key milestones.
- Review and coordinate relevant KYC and legal documentation requirements.
- Conduct research and respond to client and internal enquiries.
- Contribute to operational improvement initiatives and project-related activities.
Key Skills:
- Knowledge of Global Trade products and services is essential.
- Experience within Trade Operations, Trade Services, Client Onboarding, or a similar banking operations environment.
- Understanding of Trade Finance and/or Supply Chain Finance processes.
- Strong stakeholder management and communication skills.
- Ability to manage multiple priorities and work to challenging deadlines.
- Strong problem-solving skills with the confidence to identify and escalate issues where required.
- Collaborative approach with the ability to build strong working relationships across teams.
Salary (Rate): undetermined
City: Chester
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Trade Support Specialist
Location: Chester (Hybrid - 3 days onsite)
Contract: 12 Months
We're recruiting for a Trade Support Specialist to join a leading global financial services organisation. This opportunity sits within a Trade Operations team supporting the onboarding and servicing of clients across Trade Finance and Supply Chain Finance products.
This role would suit someone with experience in Trade Operations, Trade Services, Client Onboarding, or Trade Finance who enjoys working in a fast-paced environment, managing multiple priorities and collaborating with a wide range of stakeholders.
Key Responsibilities
- Manage and prioritise a dedicated client request inbox.
- Process and coordinate client implementation requests from initiation through to resolution.
- Create and maintain cases to enable effective tracking and monitoring of requests.
- Support the end-to-end onboarding of clients onto Trade platforms and Supply Chain Finance programmes.
- Liaise with internal teams and stakeholders to ensure timely delivery against key milestones.
- Review and coordinate relevant KYC and legal documentation requirements.
- Conduct research and respond to client and internal enquiries.
- Contribute to operational improvement initiatives and project-related activities.
Skills & Experience
- Knowledge of Global Trade products and services is essential.
- Experience within Trade Operations, Trade Services, Client Onboarding, or a similar banking operations environment.
- Understanding of Trade Finance and/or Supply Chain Finance processes.
- Strong stakeholder management and communication skills.
- Ability to manage multiple priorities and work to challenging deadlines.
- Strong problem-solving skills with the confidence to identify and escalate issues where required.
- Collaborative approach with the ability to build strong working relationships across teams.
What You'll Gain
- Opportunity to work within a globally recognised financial services environment.
- Exposure to Trade Finance, Supply Chain Finance, Client Onboarding and Operations.
- A collaborative team environment with wide stakeholder exposure.
- Hybrid working arrangement with 3 days per week onsite in Chester.
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