Trade Floor Support Analyst
Posted Today by Jobserve
Negotiable
Inside
Undetermined
London
Summary: The Trade Floor Support Analyst role involves providing essential support in a fast-paced trading environment for a financial institution. The position requires expertise in various technologies, including VMware, Office 365, and trading applications. The analyst will be responsible for troubleshooting, installing systems, and ensuring timely responses to user inquiries. This role is critical for maintaining operational efficiency on the trade floor.
Key Responsibilities:
- Work in a fast-paced Trading environment
- Provide deskside support for physical and virtualised environments for Global sites
- Respond to calls and enquiries from users in a timely manner
- Deal with 1st, 2nd and 3rd line levels of support
- Install and commission desktop systems and their routine upgrades
- Investigate and resolve low impact problems within SLA's
- Market data connectivity troubleshooting
Key Skills:
- Several years of experience supporting Trading teams and offering VIP/White Glove Support
- Excellent time management skills
- VMware (VMware Horizon is a bonus)
- Office 365 expertise
- Windows 10/11
- Ticketing log systems
- Experience with Networking
- Automating tasks using PowerShell (Desirable)
Salary (Rate): £375.00 Daily
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Trade Floor Support Analyst £300 - £375 per day Central London 6 Month Contract - View to Perm Inside IR35
Is this the Trade Floor Analyst role for you?Crone Corkill are partnered with a Financial institution who have experienced substantial growth in recent years as they look to add another Trade Floor Support Analyst to the team.They require a professional who has experience working in these fast paced, high pressure environments, using the likes of VMware, Office 365, Windows 10/11, Cisco and a variety of Trading Applications such as Bloomberg, Reuters and Enfusion.
Please note: Having experience providing Trade Floor Support is essential for this opportunity.
What will you do as a Trade Floor Support Analyst?
- Work in a fast-paced Trading environment
- Provide deskside support for physical and virtualised environments for Global sites
- Respond to calls and enquires from users in a timely manger
- Deal with 1st, 2nd and 3rd line levels of support
- Install and commission desktop systems and their routine upgrades
- Investigate and resolve low impact problems within SLA's
- Market data connectivity troubleshooting
What skills do you need to be a Trade Floor Support Analyst?
- Several years of experience supporting Trading teams and offering VIP/White Glove Support
- Excellent time management skills
- VMware (VMware Horizon is a bonus)
- Office 365 expertise
- Windows 10/11
- Ticketing log systems
- Experience with Networking
- Automating tasks using PowerShell (Desirable)
