Tonic Ticketing Sales Executive

Apply for the role, here: https://theaccessgroup.wd103.myworkdayjobs.com/Access_Group_External_Careers/job/Loughborough-Headquarters/Account-Executive_JR001730-1 We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you: As an Experienced Account Executive, you'll be a key commercial driver for our variable revenue ticketing platform, Tonic Ticketing, responsible for achieving revenue growth through both new business acquisition and nurturing existing client relationships. Beyond meeting sales targets, you'll lead cross-functional projects to enhance operational efficiency, mentor junior colleagues, and establish best practices that elevate team performance. This role suits an experienced sales professional with consultative expertise and a passion for winning new business, who thrives in dynamic environments whilst delivering innovative software solutions to hospitality customers.

Day-to-day, you will:

• Drive Sales & Commercial Growth: Identify and target prospective clients in the events and hospitality sector, deliver compelling pitches and demos, and negotiate contracts, pricing, and renewals to secure new business.
• Manage Revenue & Client Relationships: Own the commercial relationship for your account portfolio, meet revenue targets across new and existing accounts, maintain accurate CRM data, and ensure customer satisfaction and retention.
• Expand Strategic Accounts: Proactively identify cross-sell and upsell opportunities, grow footprint within multi-site customers, and monitor account performance to drive long-term strategic growth.
• Collaborate Across Teams: Partner with Customer Success on quarterly reviews and upsell initiatives, and coordinate with Marketing and Product teams on projects that enhance sales processes and market penetration.
• Lead & Mentor: Support strategic projects, coach junior Account Executives, contribute to team training, and act as a role model for consultative selling and relationship management.

Your skills & experience might include:

• Sales Expertise: Proven track record of meeting or exceeding sales targets in a SaaS or variable revenue environment, with strong consultative selling and account management skills.
• Strategic & Analytical Skills: Skilled in pipeline development, CRM tools, forecasting, and data-driven decision-making to drive growth and optimise performance.
• Project Leadership & Industry Knowledge: Excellent project management abilities to handle multiple priorities, with knowledge of the hospitality or events industry highly desirable.
• Coaching & Team Development: Ability to mentor and support team members effectively, contributing to training and best practice sharing.

What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You.