Test Lead

Job Description

We are seeking an experienced Test Lead to oversee the planning, coordination, management, execution, and reporting of all testing activities for SIA delivery across all environments. Playing a pivotal role in ensuring platform stability, performance, and quality, you will work closely with internal architecture teams, programme stakeholders, and external delivery partners.

Responsibilities

• Automation Strategy and Frameworks: Develop a CPA Test Automation Framework for use across multiple delivery partners.
• Stakeholder Alignment: Collaborate with ACOE and CPA stakeholders to define and document clear test automation objectives for the CPA platform and its associated applications.
• Technical Evaluation: Evaluate and define appropriate automation approaches for platform services and applications, agreeing on evaluation criteria with ACOE, CPA, and delivery partners.
• Performance and Load Testing: Design and execute performance baseline tests, as well as comprehensive load and stress testing, measuring transaction response times against agreed service levels.
• Diagnostics and Readiness: Identify performance bottlenecks, recommend architectural or code improvements, and provide hands-on support for Operational Readiness Testing (ORT).

Skills and Experience

• Automation Expertise: Proven hands-on experience with the ServiceNow Automated Test Framework (ATF).
• Performance Tooling: Strong working knowledge of JMeter and/or K6.
• Testing Background: Extensive experience planning and executing performance, load, and stress testing in complex enterprise environments.
• Observability: Working knowledge of monitoring and observability tools to diagnose system bottlenecks.
• Communication: Strong stakeholder management and interpersonal skills, with the ability to align multiple delivery partners around shared quality standards.
• Desirable: An understanding of high-availability and resilience architectures.

Candidates must hold active Security Clearance (SC) prior to starting