Test Lead

Job Description

The Test Lead will oversee the planning, coordination, management, execution, and reporting of all testing activities for SIA delivery across all environments.

Key Responsibilities

• Develop a CPA Test Automation Framework for use by delivery partners.
• Collaborate with ACOE and CPA stakeholders to define and document test automation objectives for the CPA platform and its applications.
• Evaluate and define automation approaches for platform services and applications.
• Work with ACOE, CPA, and delivery partners to agree on evaluation criteria.
• Design and execute performance baseline tests.
• Measure transaction response times against agreed service levels.
• Conduct load and stress testing.
• Identify performance bottlenecks and recommend improvements.
• Support Operational Readiness Testing.

Skills and Experience: The Test Lead should have:

• Experience with ServiceNow Automated Test Framework (ATF).
• Strong working knowledge of JMeter and/or K6.
• Experience in performance, load, and stress testing.
• Knowledge of monitoring and observability tools.
• An understanding of high-availability and resilience architectures (desirable).
• Strong stakeholder management skills.
• Excellent interpersonal skills.