Summary: The Test Centre Administrator role at Pearson VUE involves supporting candidates during their exam experience in a secure and customer-focused environment. This temporary position requires flexibility to work various shifts, including weekends, and entails responsibilities such as greeting candidates, ensuring compliance with testing procedures, and maintaining the testing environment. The role is integral to delivering high-quality service and ensuring a positive experience for test-takers.

Key Responsibilities:

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as the IT department, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Key Skills:

• School qualifications in English and Maths.
• Experience working with Microsoft Office (Word, Excel, and Outlook) is advantageous.
• Excellent attention to detail and ability to monitor for restricted behavior.
• Flexibility to work different days and times, including weekends.
• Ability to sit for long periods and escort candidates to and from exam/testing rooms.
• Strong customer service skills and a professional demeanor.

Salary (Rate): 13.37

City: Worthing

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other