Test Centre Administrator - Chichester

Summary: The Test Centre Administrator role at Pearson VUE involves supporting candidates during their exam experience in a secure and customer-friendly environment. This position requires flexibility in working hours, as the Test Centres operate at various times throughout the week. The role is a fixed-term contract for six months, with the potential for extension based on performance. The successful candidate will be part of a collaborative team dedicated to delivering high-stakes exams globally.

Key Responsibilities:

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Key Skills:

• School qualifications in English and Maths.
• Experience working with Microsoft Office (Word, Excel, and Outlook) is advantageous.
• Excellent attention to detail and ability to monitor for restricted behavior.
• Flexibility to work various shifts any day from Monday to Sunday.
• Ability to sit for long periods and escort candidates to and from exam/testing rooms.
• Strong customer service skills and a professional demeanor.

Salary (Rate): 13.37

City: Chichester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: Entry Level

Industry: Other