Test Analyst
Posted 1 day ago by TieTalent
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The role of Test Analyst involves leading and executing hands-on testing for a major Customer Contact transformation project in London. The successful candidate will ensure that a new contact centre solution meets business needs and integrates effectively with existing systems. This position requires collaboration with various stakeholders and a focus on quality assurance best practices. The contract type is fixed-term.
Key Responsibilities:
- Develop and execute functional test plans, cases, and scripts
- Collaborate with Business Analysts, Product Managers, and tech teams
- Lead User Acceptance Testing (UAT) coordination and support
- Identify and track defects, ensuring issues are resolved before go-live
- Promote quality assurance best practices across change initiatives
Key Skills:
- Proven experience in a functional testing role
- Experience supporting UAT and developing test scripts
- Confident with cloud-based or telephony testing projects
- Strong communication and analytical skills
- Experience with Azure DevOps, Dynamics 365, or integrated contact solutions (desirable)
- Understanding of non-functional testing (e.g. load, usability) (desirable)
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
About Job Title: Test Analyst
Location: London
Contract Type: Fixed-Term
We’re hiring a Functional Test Analyst to support a major Customer Contact transformation project. You’ll lead and execute hands on testing of a new contact centre solution, ensuring it meets business needs and integrates effectively with existing systems.
Key Responsibilities
- Develop and execute functional test plans, cases, and scripts
- Collaborate with Business Analysts, Product Managers, and tech teams
- Lead User Acceptance Testing (UAT) coordination and support
- Identify and track defects, ensuring issues are resolved before go-live
- Promote quality assurance best practices across change initiatives
Essential Experience
- Proven experience in a functional testing role
- Experience supporting UAT and developing test scripts
- Confident with cloud-based or telephony testing projects
- Strong communication and analytical skills
Desirable Experience
- Experience with Azure DevOps, Dynamics 365, or integrated contact solutions
- Understanding of non-functional testing (e.g. load, usability)
Nice-to-have skills
- Functional Testing
- Non-functional Testing
London, England, United Kingdom
Work experience QA
Languages English