Tesco Shift Leader - Days - Moreton-In-Marsh High St Express

Summary: The Shift Leader role at Tesco involves overseeing store operations, ensuring excellent customer service, and coordinating team efforts in a fast-paced retail environment. The position requires strong leadership skills to support colleagues and maintain a clean, well-stocked store. Shift Leaders are expected to take ownership of their shifts, improve service quality, and contribute to a positive team atmosphere. Flexibility in working hours is offered, with a minimum of 16 guaranteed hours per week.

Key Responsibilities:

• Coordinate the store team to deliver a seamless shopping experience for customers.
• Support colleagues in achieving daily priorities and ensure regular breaks.
• Open and close the store, making safety-conscious decisions.
• Act as the primary contact for colleagues in the absence of a manager.
• Maintain store cleanliness and presentation.
• Assist managers with seasonal, community, and charity events.
• Foster an inclusive team atmosphere and provide excellent customer service.
• Keep the team informed about communications and updates.
• Monitor store performance and seek operational improvements.
• Follow health and safety procedures and encourage compliance among colleagues.
• Recognize and celebrate outstanding service from team members.

Key Skills:

• Strong customer service orientation.
• Ability to build positive relationships with colleagues.
• Effective communication skills across various methods.
• Leadership capabilities in the absence of management.
• Good decision-making skills and adaptability to change.
• Motivational skills to inspire team performance.
• Curiosity and initiative to improve customer service and operations.

Salary (Rate): 15.97

City: Moreton-In-Marsh

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail