Temporary Service Charge Officer

Are you a Service Charge professional with experience delivering annual actuals in a high-volume environment? Do you have the ability to manage complex queries while maintaining accuracy and deadlines? Can you step into a busy team and provide immediate support during a critical period?

An organisation in London is seeking an Interim Service Charge Officer to provide essential support during a particularly demanding cycle. With increased enquiry volumes impacting delivery, this role has been created to stabilise workloads and ensure key deadlines are met.

Key responsibilities will include:

• Supporting the preparation and delivery of annual service charge actuals
• Managing cost allocations and ensuring accuracy across service charge accounts
• Responding to leaseholder and stakeholder queries, resolving issues efficiently
• Working closely with the existing team to reduce backlog and improve turnaround times
• Supporting the wider service charge cycle as required

The successful candidate will have:

• Proven experience within a service charge environment
• Strong understanding of the annual actuals process and allocations
• Experience handling high volumes of queries and stakeholder communication
• Strong attention to detail and ability to work to tight deadlines
• A proactive, hands-on approach with the ability to quickly add value

This is a time-sensitive role offering the opportunity to make an immediate impact, supporting a team under pressure and ensuring a successful delivery of a key financial cycle.