Summary: The Sales Supervisor at Reformation is responsible for leading store efforts to achieve sales goals while fostering a customer-first environment. This role emphasizes building strong customer relationships and maintaining high standards of service and operational excellence. The Sales Supervisor will also contribute to inventory management and team training, ensuring a productive and inclusive workplace. The position is integral to promoting the brand's commitment to sustainability and innovation in retail.

Key Responsibilities:

• Consistently meet and exceed sales goals.
• Lead by example to inspire customer engagement and retention.
• Deliver an excellent customer experience and build loyal relationships.
• Contribute to a technology-led in-store experience.
• Maintain high customer experience feedback scores.
• Act as a brand ambassador and engage customers on brand values.
• Uphold inventory accuracy and controls through regular cycle counts.
• Track metrics for inventory fulfillment and accuracy.
• Contribute to Loss Prevention efforts and set expectations.
• Maintain seamless store operational procedures and workflow.
• Support merchandising presentation and train staff as needed.
• Provide feedback on sales and customer insights to leadership.
• Motivate and support sales associates and onboard new hires.
• Maintain a professional and productive work environment.

Key Skills:

• Minimum of 3 years retail experience.
• Experience in a sales or operationally intensive business.
• Ability to work in a fast-paced environment.
• Strong interpersonal skills and effective communication.
• Self-motivated with a driven approach to challenges.
• Effective problem-solving skills with attention to detail.
• Positive attitude and willingness to take on various tasks.

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail