Summary: The Temporary Sales Supervisor at Reformation will lead efforts to achieve store goals while fostering a customer-first mindset and promoting sustainability. This role involves inspiring team members, maintaining exceptional customer experiences, and ensuring inventory accuracy. The Sales Supervisor will also contribute to training and operational procedures, embodying the brand's values throughout their work. A strong focus on innovation and inclusivity is essential in this position.

Key Responsibilities:

• Consistently meet and exceed sales goals
• Lead by example to generate clientele and maximize customer retention
• Deliver excellent customer experiences and build loyal relationships
• Contribute to a technology-led in-store experience
• Maintain customer experience feedback scores through NPS
• Act as a brand ambassador and engage customers on brand values
• Uphold inventory accuracy and controls through regular cycle counts
• Track metrics for inventory fulfillment and accuracy
• Contribute to Loss Prevention and set expectations
• Maintain seamless store operational procedures and workflow
• Support merchandising presentation strategy and train staff
• Provide feedback on sales, product, and allocation to leadership
• Uphold policies and procedures while motivating sales associates
• Onboard new hires and coach existing associates
• Maintain a professional and productive work environment

Key Skills:

• Minimum of 3 years retail experience
• Experience in sales or operationally intensive businesses
• Ability to work in a fast-paced environment
• Strong interpersonal skills
• Self-motivated with a driven approach to challenges
• Excellent communication skills
• Effective problem-solver with attention to detail
• Positive attitude towards all tasks

Salary (Rate): undetermined

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail