Temporary Onsite / Remote IT Support - London
Posted Today by Team Tech Guru
Negotiable
Undetermined
Undetermined
London Area, United Kingdom
Summary: The role is for an independent contractor to provide temporary onsite or remote IT support in London, covering for team members during their absence. The position requires flexibility and is suitable for individuals with their own IT consulting business. Responsibilities include troubleshooting technical issues and maintaining documentation of support interactions. Candidates should have significant experience in IT support and strong customer service skills.
Key Responsibilities:
- Provide onsite or remote support to clients in person or via phone, email, and chat
- Troubleshoot technical issues and resolve problems in a timely and efficient manner
- Document all support interactions
- Stay up-to-date on the latest technology trends
- Work independently and as part of a team
Key Skills:
- Associate's degree in computer science or a related field
- 5+ years of experience in IT support
- Strong understanding of computer hardware and software for both Windows and Mac
- Expertise with SaaS Platforms including Office 365, G-Suite, Salesforce.com
- Hosted Cloud Platform experience with Azure, AWS and GCP
- Excellent customer service skills
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
We would like an independent contractor who can cover for one of our team members when they are not available. This would be somewhat rare and limited coverage needed so this is ideal for someone who has a flexible schedule or perhaps their own small IT consulting business. You must be in London as there may be a need to go onsite.
Responsibilities
- Provide onsite or remote support to clients in person or via phone, email, and chat
- Troubleshoot technical issues and resolve problems in a timely and efficient manner
- Document all support interactions
- Stay up-to-date on the latest technology trends
- Work independently and as part of a team
Qualifications
- Associate's degree in computer science or a related field
- 5+ years of experience in IT support
- Strong understanding of computer hardware and software for both Windows and Mac.
- Expertise with SaaS Platforms including Office 365, G-Suite, Salesforce.com
- Hosted Cloud Platform experience with Azure, AWS and GCP.
- Excellent customer service skills
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills