The Role
You will be responsible for delivering a seamless and engaging candidate experience throughout the recruitment journey. This will involve conducting virtual and in-person interviews, supporting hiring managers, managing candidate queries, and helping ensure candidates progress efficiently through the recruitment process.
This is a fast-paced role that would suit someone who is confident interviewing at volume, highly organised and passionate about delivering a first-class candidate experience.
Key Responsibilities
Interviewing & Assessment
Candidate Management & Experience
Interviewing & Assessment
- Conduct a high volume of virtual interviews during peak recruitment periods.
- Assess and score candidates using the organisation's recruitment platform, providing accurate and comprehensive feedback.
- Support in-person final interviews at the London office during peak periods.
- Provide advice, guidance and support to interviewing managers.
- Support the Interview Coordinator with interview activity as required.
- Act as the Subject Matter Expert for the virtual interview platform.
- Troubleshoot common platform issues and support colleagues with technical queries.
- Train and mentor new team members on the virtual interview platform.
- Help candidates prepare for each stage of the recruitment process through digital helpdesk sessions, telephone calls, and other communication channels.
- Communicate recruitment outcomes to candidates and provide verbal feedback where requested.
Candidate Management & Experience
- Manage two busy candidate inboxes, responding promptly and professionally to queries.
- Record and coordinate candidate interview adjustments, ensuring these are accurately implemented.
- Support the management of the Applicant Tracking System (ATS).
- Ensure candidates are progressed or withdrawn from the recruitment pipeline in a timely manner.
- Maintain high standards of candidate communication and engagement throughout the recruitment process.
- Contribute to a positive, inclusive and consistent candidate experience.
About You
We are looking for someone with previous experience within recruitment, early talent, talent acquisition, candidate experience or HR, ideally with strong interviewing experience.
You will be:
- Confident conducting a high volume of interviews in a professional environment.
- Experienced in recruitment processes and ideally familiar with the UK Early Talent market.
- Highly organised with excellent attention to detail.
- Confident communicating with candidates and stakeholders at all levels.
- Comfortable working at pace and managing competing priorities.
- Experienced using ATS and recruitment technology platforms.
- Technically confident and able to troubleshoot common virtual interviewing issues.
- Professional, approachable and committed to delivering an excellent candidate experience.
- Confident providing guidance and support to hiring managers and colleagues.
- A strong team player who can work effectively in a busy, collaborative environment.
Working Pattern
Location: London - City
Hours: 37.5 hours per week
Working arrangement: Hybrid - 3 days in the office / 2 days remote
Contract: 6 months
Start: ASAP