Temporary BTR Leasing Support

Temporary BTR Leasing Support

Posted 1 week ago by The Construction Index Ltd

£18 Per hour
Undetermined
Undetermined
Manchester, England, United Kingdom

Summary: The Temporary BTR Leasing Support role in Manchester involves providing customer service and administrative support for a build-to-rent residential development. The position requires a confident individual to manage lettings, conduct viewings, and ensure high standards of property presentation. This temporary contract is expected to last until September, with a focus on delivering excellent customer service to residents and applicants.

Key Responsibilities:

  • Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data
  • Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team
  • Meeting prospective tenants, conducting viewings and negotiating rental offers
  • Completing applicant vetting requirements
  • Completing new let paperwork
  • Assisting with inventories
  • Supporting with general Lettings Administration
  • Ensuring arrival packs are prepared, and keys are ready for tenant move ins
  • Creating a community feel through communication, events and innovations as part of the wider site team
  • Providing first class customer service to residents and applicants

Key Skills:

  • Strong customer service ethic
  • Positive, can-do attitude
  • Initiative and the ability to think outside the box
  • Common sense approach
  • Outgoing, warm and friendly personality
  • Team player
  • Organised, meticulous, tenacious
  • Excellent written and spoken etiquette
  • IT literate

Salary (Rate): £18 hourly

City: Manchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Salary: £15 - £18 per hour
Type: Contract
Region: UK - North West
Town/City: Manchester, Greater Manchester
Posted: 28/05/2025
Listed in: Administration & Secretarial
Reference: BBBH11157_1748450290

Job Description
Temporary BTR Leasing Support - Manchester - £15 to £18 Per Hour DOE
My client, a globally established Real Estate Agency, are currently seeking a customer service professional on a temporary basis to provide onsite lettings support to a build-to-rent residential development in Manchester on a rolling contract until September. This role will suit a confident well-spoken individual who can provide, viewing and inventory support and lettings administration.

Duties/functions Of The Role

  • Ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data
  • Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
  • Meeting prospective tenants, conducting viewings and negotiating rental offers
  • Completing applicant vetting requirements
  • Completing new let paperwork
  • Assisting with inventories
  • Supporting with general Lettings Administration
  • Ensuring arrival packs are prepared, and keys are ready for tenant move in's
  • As part of the wider site team; creating a community feel through communication, events and innovations
  • Provide first class customer service to residents and applicants

Requirements Of The Role

  • Strong customer service ethic
  • Positive, can-do attitude
  • Initiative and the ability to think outside the box
  • Common sense approach
  • Outgoing, warm and friendly personality
  • Team player
  • Organised, meticulous, tenacious
  • Excellent written and spoken etiquette
  • IT literate

Salary budgets: £15 to £18 per hour dependant on experience
Required working hours: 40 hours per week, 5 over 7 days
Dove & Hawk is acting as an Employment Business in relation to this vacancy.