Temporary Accomodation Officer

Summary: The Temporary Accommodation Officer will provide a high-quality, customer-focused accommodation service to homeless applicants, ensuring that temporary supported accommodation is effectively managed. This role involves proactive engagement with accommodation providers and regular support for applicants, while adhering to health and safety standards. The position is temporary, with a contract lasting three months and the possibility of extension. The ideal candidate will have experience in homelessness services and a strong background in health and safety compliance.

Key Responsibilities:

• Take proactive steps to secure suitable alternative accommodation to relieve homelessness, working closely with a range of accommodation providers
• Maintain regular contact with applicants in temporary accommodation, offering support and reviewing individual cases in line with the Homelessness Reduction Act 2017
• Ensure Housing Benefit applications are completed and all required documentation is submitted
• Carry out daily health & safety checks, welfare checks, and monthly room inspections, including fire safety checks
• Manage building access for visitors, contractors, and staff
• Support customers in reporting repairs and escalate building repairs as needed

Key Skills:

• Previous experience working in homelessness services
• Strong background in health & safety compliance within accommodation services
• Solid experience within the housing sector

Salary (Rate): 25

City: Birmingham

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: Other