Temporary Accommodation Officer - NN1 1ED
Posted 3 days ago by TieTalent
Negotiable
Undetermined
Undetermined
Northampton, England, United Kingdom
Summary: The Temporary Accommodation Officer role at West Northamptonshire Council focuses on addressing homelessness and housing solutions within the community. Candidates should possess strong communication skills and the ability to work under pressure while engaging with diverse individuals, including those with complex needs. This position is integral to the council's frontline response to housing challenges and requires a commitment to safeguarding vulnerable populations. The role is exempt from the Rehabilitation of Offenders Act 1974 and necessitates an enhanced DBS certificate.
Key Responsibilities:
- Engage with individuals facing homelessness and provide housing solutions.
- Work in a fast-paced environment while managing a diverse range of cases.
- Demonstrate excellent verbal and written communication skills.
- Negotiate effectively and problem-solve to meet client needs.
- Prioritize workload and contribute positively to team dynamics.
- Make sound decisions under pressure.
Key Skills:
- Minimum of two years relevant work experience in a customer-focused environment.
- Strong verbal and written communication skills.
- Skilled negotiator with problem-solving abilities.
- Ability to prioritize workload effectively.
- Resilience and self-starter attitude.
- Experience working with diverse populations.
Salary (Rate): undetermined
City: Northampton
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Our Benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About The Role Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council, embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Interviews are proposed to be held on the 4th September 2025 About You Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.