Summary: The role of Temp Sales Assistant at Blacks involves delivering exceptional customer service and maintaining high store standards to enhance the shopping experience. The position requires engaging with customers, supporting a culture of service excellence, and ensuring compliance with operational processes. The ideal candidate will contribute to creating a positive shopping environment while sharing product knowledge and mentoring colleagues. This role is pivotal in helping Blacks maintain its reputation as a leading outdoor retailer.

Key Responsibilities:

• Engage customers following the service model.
• Support a culture of exceptional customer service to exceed customer expectations.
• Create a safe and compliant operating environment for colleagues and customers.
• Stay updated with product knowledge to assist customers in their buying decisions.
• Follow processes and policies in line with expectations.

Key Skills:

• Ability to mentor and support colleagues to build a stronger team.
• Excellent verbal, listening, and written communication skills.
• Experience in prioritizing workload to achieve team goals.
• Passion for customer service with a proven record of excellence.
• Knowledge of local market trends and community growth opportunities.

Salary (Rate): undetermined

City: Dorchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Retail