Technician 2

Technician 2

Posted 2 weeks ago by 1773909548

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£19 Per hour
Inside
Onsite
Bristol
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Collaboration Tools Microsoft 365 Microsoft Teams Zoom (Video Conferencing Tool)

Summary: The role of Technician 2 involves guiding colleagues through the transition from Zoom to Microsoft Teams, both on-site and virtually. The technician will help users understand new features, adopt best practices, and build confidence in using Teams for collaboration and meetings. This position requires a proactive and approachable individual who can deliver demonstrations and support users effectively. The role is temporary, lasting for five weeks, starting from April 8, 2026.

Key Responsibilities:

  • Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting).
  • Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks.
  • Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools).
  • Share tips and best practices for effective use of Teams.
  • Encourage engagement and confidence in using Teams for daily work.
  • Record all assistance provided to colleagues.

Key Skills:

  • Strong knowledge of Microsoft Teams features and functionality.
  • Ability to communicate clearly and educate users in a friendly, non-technical way.
  • Familiarity with Zoom to explain migration differences.
  • Comfortable presenting and engaging with both in-person and remote audiences via Teams.
  • Excellent interpersonal and facilitation skills.

Salary (Rate): £19.34/hr

City: Bristol

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Join a leading independent technology company as a technician 2!

Job Overview
To act as an on-site and virtual guide during the transition from Zoom to Microsoft Teams, helping colleagues understand new features, adopt best practices, and feel confident using Teams for collaboration and meetings.

Tittle: Technician 2 (Floorwalker)
Location: Bristol BS20PT
Rate: PAYE – £14.90/hr (Basic) or UMB – £19.34/hr (Under IR35)
Start Date: 08-Apr-26
End Date: 13-May-26
Work Schedule: Mon–Fri 09:00–17:30

Duration: 5 weeks
*1 day Paid Online Induction to take place either 1st or 2nd April – Work to begin onsite 8TH April.

Key Responsibilities

  • Be proactive with a visible and approachable presence to answer questions (not technical troubleshooting).
  • Deliver demos via Microsoft Teams both in person and for remote colleagues using pre-defined scripts and presentation decks
  • Explain differences between Zoom and Teams (meeting setup, chat, collaboration tools)
  • Share tips and best practices for effective use of teams
  • Encourage engagement and confidence in using teams for daily work
  • Record all assistance provided to colleagues

Skills & Experience

  • Strong knowledge of Microsoft Teams features and functionality
  • Ability to communicate clearly and educate users in a friendly, non-technical way
  • Familiarity with Zoom to explain migration differences
  • Comfortable presenting and engaging with both in-person and remote audiences via teams
  • Excellent interpersonal and facilitation skills

Qualities
Supportive, patient, and approachable
Positive attitude toward change and adoption
Collaborative and proactive in engaging colleagues

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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