Technical Writer

Technical Writer

Posted 1 week ago by Qualient Technology Solutions UK Limited

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Negotiable
Outside
Hybrid
Wotton, UK
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Atlassian Confluence Cloud Applications Cloud Computing Cloud Technology End-User Training And Support Microsoft Visio Oracle Cloud Sarbanes-Oxley Act (SOX) Compliance Stakeholder Management Technology Solutions Version Control Workflows

Summary: The Technical Writer role at Qualient Technology Solutions involves collaborating with business users and IT teams to document Oracle Cloud-enabled workflows in manufacturing. The position requires creating and standardizing various documentation types, ensuring compliance with industry standards, and simplifying complex concepts for diverse audiences. This is a contract position based in Wotton, UK, with a hybrid working arrangement and classified as outside IR35.

Key Responsibilities:

  • Understand Business Processes: Collaborate with business users, process owners, and IT teams to understand Oracle Cloud-enabled workflows in manufacturing (Finance, Supply Chain, Procurement, Production, etc.).
  • User Shadowing: Work directly with end-users and SMEs, observing day-to-day operations to capture real-world usage of Oracle Cloud applications.
  • SOP Development: Create, update, and standardize SOPs, user guides, training manuals, and process flows tailored to the manufacturing environment.
  • Documentation Standards: Ensure documentation aligns with industry best practices, client-specific standards, and compliance requirements.
  • Simplify Complex Concepts: Translate technical and functional Oracle Cloud knowledge into easy-to-understand content for both technical and non-technical audiences.
  • Version & Change Control: Maintain document revisions, track updates, and manage version control of all process documents.
  • Stakeholder Collaboration: Coordinate with cross-functional teams (IT, operations, quality, compliance) to validate accuracy and completeness of documents.
  • Training Support: Provide clear reference materials that support end-user training and adoption.

Key Skills:

  • Proven experience as a Technical Writer, ideally in manufacturing or enterprise technology environments.
  • Strong hands-on knowledge of Oracle Cloud ERP (Finance, SCM, Procurement, Manufacturing modules preferred).
  • Demonstrated ability to shadow users and capture process details effectively.
  • Expertise in creating SOPs, process documents, training manuals, and user guides.
  • Excellent communication skills - ability to interact with both business and IT stakeholders.
  • Proficiency with documentation tools (MS Office, Visio, Lucidchart, Confluence, etc.).
  • Knowledge of compliance and quality standards relevant to manufacturing documentation (ISO, FDA, SOX, etc.) is a plus.
  • Strong analytical and problem-solving skills with attention to detail.

Salary (Rate): undetermined

City: Wotton

Country: UK

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

We at Qualient Technology Solutions are looking for Technical Writer based in United Kingdom.

Role Title: Technical Writer
Role Location: Wotton, UK (Hybrid)
Role Type: Contract (Outside ir35)

Job Description:-
Key Responsibilities:
Understand Business Processes: Collaborate with business users, process owners, and IT teams to understand Oracle Cloud-enabled workflows in manufacturing (Finance, Supply Chain, Procurement, Production, etc.).
User Shadowing: Work directly with end-users and SMEs, observing day-to-day operations to capture real-world usage of Oracle Cloud applications.
SOP Development: Create, update, and standardize SOPs, user guides, training manuals, and process flows tailored to the manufacturing environment.
Documentation Standards: Ensure documentation aligns with industry best practices, client-specific standards, and compliance requirements.
Simplify Complex Concepts: Translate technical and functional Oracle Cloud knowledge into easy-to-understand content for both technical and non-technical audiences.
Version & Change Control: Maintain document revisions, track updates, and manage version control of all process documents.
Stakeholder Collaboration: Coordinate with cross-functional teams (IT, operations, quality, compliance) to validate accuracy and completeness of documents.
Training Support: Provide clear reference materials that support end-user training and adoption.

Required Skills & Qualifications:

Proven experience as a Technical Writer, ideally in manufacturing or enterprise technology environments.
Strong hands-on knowledge of Oracle Cloud ERP (Finance, SCM, Procurement, Manufacturing modules preferred).
Demonstrated ability to shadow users and capture process details effectively.
Expertise in creating SOPs, process documents, training manuals, and user guides.
Excellent communication skills - ability to interact with both business and IT stakeholders.
Proficiency with documentation tools (MS Office, Visio, Lucidchart, Confluence, etc.).
Knowledge of compliance and quality standards relevant to manufacturing documentation (ISO, FDA, SOX, etc.) is a plus.
Strong analytical and problem-solving skills with attention to detail.

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