TECHNICAL WRITERLONDON HYBRID6 MONTH CONTRACTPurpose of Job:The purpose of this role is to produce well-structured and comprehensive technical documentation for applications, including user manuals, requirement documents and explanations of key business and technical terminologies. By effectively communicating complex information, the goal is to enhance understanding and ensure a seamless experience. Additionally, the role supports development teams in creating high-quality documents related to project materials, facilitating collaboration, and improving overall documentation quality. Main Duties:Producing technical documents for applications. Including guiding the development team in understanding business requirements, application architectures, UI design concepts, business data, legal requirements and internal procedures by working closely with programmers and Management. This position covers all documents across software development life cycle (i.e. business specification, technical specification, system details, database object (table) descriptions, test support manuals, system operation manuals, system maintenance details, system support history record, knowledge encyclopaedia, general internal procedure manuals). Where there is documentation already compiled by internal Programmers, to provide guidance (using Business knowledge) to update the existing documentation for ease of understanding and make sure to be up to date.So, it is essential to proactively analyse application logic to produce documentation that is easy to understand.Compilation of various documents relating to (external and internal use) will be required. Guiding the development team to understand Change Management Control procedures getting approval for any updates in production systems and Maintenance reports for QA, Release and Development environments.Facilitating sessions for developers to familiarise them with existing applications and business processes, tailored for both new hires and existing development team members.Other tasks:Supervising on applications to ensure that the functions are working in practice as documented. If not, incorporating appropriate changes to documentation.A solid understanding of existing team s programming practices to always ensure adherence to existing programming policies.Keeping open channels of communication with the relevant support team, (i.e. Development, Technical Support, Network and Infrastructure, when it is necessary for understanding applications), and builds positive relationshipsActively Involved in meetings to enhance documentation capabilities and ensure they meet the required standards (Discovery/Business Requirement Definition phases)If you believe you have the experience required, please apply with your CV now for instant consideration!TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.











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