Technical Systems Administrator/Trainer (32661)

Technical Systems Administrator/Trainer (32661)

Posted 2 weeks ago by 1754467257

Negotiable
Outside
Hybrid
USA

Summary: The Technical Systems Administrator / Trainer role involves supporting the development and management of SharePoint sites and Atlassian tools, with a focus on enhancing user adoption and optimizing workflows. The position requires hands-on user support, training initiatives, and collaboration across teams to ensure effective platform usage. The ideal candidate will have experience in SharePoint and Atlassian products, along with strong problem-solving and interpersonal skills. This is a hybrid role based in Irvine, CA, with a duration of 12+ months and potential for extension.

Key Responsibilities:

  • Collaborate with Business Technology and Implementation teams to identify customization opportunities and optimize SharePoint usage
  • Build and configure SharePoint sites and folder structures tailored to specific business needs
  • Serve as the primary administrator for SharePoint and Atlassian (Confluence, Jira), ensuring system functionality, content quality, and process alignment
  • Generate and distribute regular and ad hoc reports to measure system performance and KPIs
  • Design and document workflows, processes, and best practices for system usage
  • Translate business requirements into system enhancements and workflow improvements
  • Assess and recommend integration opportunities for additional tools and platforms
  • Work closely with IT to test, implement, and maintain system updates and functionalities
  • Lead special projects, including training development, project management, and system reporting
  • Conduct training sessions and maintain user support documentation
  • Liaise with vendors for technical support and coordinate training resources
  • Promote proper system usage and best practices among team members

Key Skills:

  • 2-4 years of experience with SharePoint, including site creation and administration
  • 2-4 years of professional experience in one or more of the following roles: Functional Systems Administrator, Configuration Manager, Solution Architect, Project Manager, Consultant, Trainer
  • At least 2 years of experience administering Atlassian products (Confluence or Jira preferred)
  • Strong interpersonal and relationship-building skills
  • Proven ability to communicate effectively and partner with key stakeholders
  • Creative problem-solving skills with a focus on workflow optimization
  • Ability to lead projects, manage deadlines, and balance multiple priorities
  • Strong communication and collaboration skills with the ability to influence stakeholders
  • Demonstrated ability to work independently in a fast-paced environment

Salary (Rate): undetermined

City: Irvine

Country: USA

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Technical Systems Administrator / Trainer
Location: Irvine, CA (Dupont Drive) - Hybrid (3 days onsite, 2 days remote)
Company: Myticas's direct client based in Irvine, CA
Duration: 12+ months (possibility of extension)

Top Skills, Experience, and Education Required:

  • 2-4 years of experience with SharePoint, including site creation and administration

  • 2-4 years of professional experience in one or more of the following roles:

  • Functional Systems Administrator

  • Configuration Manager

  • Solution Architect

  • Project Manager

  • Consultant

  • Trainer
  • At least 2 years of experience administering Atlassian products (Confluence or Jira preferred)

  • Strong interpersonal and relationship-building skills

  • Proven ability to communicate effectively and partner with key stakeholders

    Job Summary:

    Our client is seeking a Technical Systems Administrator / Trainer to support the development, management, and daily operations of SharePoint sites and Atlassian tools. This role plays a critical part in enhancing user adoption, building effective training programs, and optimizing system workflows.

    You will provide hands-on support to users, lead training initiatives, and act as a technical liaison across teams to ensure the platforms are being used efficiently and effectively. Your responsibilities will include system administration, process improvement, user onboarding, and cross-functional collaboration to drive tool adoption and process scalability.

    The ideal candidate is experienced in SharePoint and Atlassian products, thrives in a dynamic environment, enjoys solving complex problems, and excels in working with a diverse team.

    Key Responsibilities:
    • Collaborate with Business Technology and Implementation teams to identify customization opportunities and optimize SharePoint usage

    • Build and configure SharePoint sites and folder structures tailored to specific business needs

    • Serve as the primary administrator for SharePoint and Atlassian (Confluence, Jira), ensuring system functionality, content quality, and process alignment

    • Generate and distribute regular and ad hoc reports to measure system performance and KPIs

    • Design and document workflows, processes, and best practices for system usage

    • Translate business requirements into system enhancements and workflow improvements

    • Assess and recommend integration opportunities for additional tools and platforms

    • Work closely with IT to test, implement, and maintain system updates and functionalities

    • Lead special projects, including training development, project management, and system reporting

    • Conduct training sessions and maintain user support documentation

    • Liaise with vendors for technical support and coordinate training resources

    • Promote proper system usage and best practices among team members
    Required Qualifications:
    • 2-4 years of experience building and managing SharePoint sites

    • 2-4 years of professional experience in a systems administration, training, or related role

    • Creative problem-solving skills with a focus on workflow optimization

    • Ability to lead projects, manage deadlines, and balance multiple priorities

    • Strong communication and collaboration skills with the ability to influence stakeholders

    • Demonstrated ability to work independently in a fast-paced environment
    Preferred Qualifications (Nice to Have):
    • 1-2 years of experience administering Atlassian tools (Confluence, Jira)

    • Experience using APIs to build tool integrations (e.g., Slack API, Jira API)