Technical Support Analyst

Technical Support Analyst

Posted Today by Talent

£400 Per day
Outside
Hybrid
Watford, England, United Kingdom

Summary: The Technical Support Analyst role in Watford involves maintaining and supporting Oracle XStore test environments for a major retail client. This position is essential for facilitating significant retail technology projects, including upgrades and integrations across multiple countries. The analyst will collaborate closely with project teams and vendors throughout the EMEA region. The role is offered on a hybrid basis for a 3-month contract at a daily rate outside IR35.

Key Responsibilities:

  • Maintain and support Oracle XStore test environments and hardware within IT test labs
  • Build, deploy, and support XStore versions and related infrastructure
  • Troubleshoot hardware, software, and environment issues
  • Work closely with project teams and third-party vendors across EMEA

Key Skills:

  • 2+ years' of retail store systems information technology experience
  • Experience in Oracle XStore and associated infrastructure
  • Experience in the build, deployment and maintenance of Oracle XStore technology
  • Excellent troubleshooting and problem resolution skills
  • Knowledge of Windows batch and Linux shell scripting

Salary (Rate): £400.00/daily

City: Watford

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Description Technical Support Analyst Watford (Hybrid) 300- 400 per day (Outside IR35) 3 Month Contract

We're Hiring: Technical Support Analyst - Retail Systems (XStore)

We are looking for a Technical Support Analyst to maintain and support XStore test environments for a large retail customer, ensuring test labs are fully operational across multiple countries and brands. This role is critical in enabling major retail technology projects, including XStore upgrades, inventory management, and integrations with e-commerce and order management systems, working closely with project teams and vendors across EMEA.

What You'll Do

  • Maintain and support Oracle XStore test environments and hardware within IT test labs
  • Build, deploy, and support XStore versions and related infrastructure
  • Troubleshoot hardware, software, and environment issues
  • Work closely with project teams and third-party vendors across EMEA

What We're Looking For

  • 2+ years' of retail store systems information technology experience
  • Experience in Oracle XStore and associated infrastructure
  • Experience in the build, deployment and maintenance of Oracle XStore technology
  • Excellent troubleshooting and problem resolution skills
  • Knowledge of Windows batch and Linux shell scripting

If you enjoy working in fast-paced retail technology environments and want to support large-scale, international systems, I'd love to hear from you. Please click apply or send your CV directly to jayan.patel@infinitetalent.co.uk

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