Adecco are proud to be recruiting on behalf of a property and facilities services group who work in connection with a Local Authority for an experienced Technical Supervisor to join their team based at The Cube in Dagenham.
Location: Dagenham
Contract: Full-Time, 6-Month Fixed Term Contract
Salary: £44,184 per annum
This is an exciting opportunity
for a skilled repairs and maintenance professional to play a key role in managing the legal disrepair process from initial report through to completion and final invoicing. You will oversee the delivery of high-quality repairs services, ensuring compliance with all relevant legislation, organisational policies, health and safety requirements, and performance standards.
The Role
Working closely with internal teams, contractors and stakeholders, you will be responsible for managing legal disrepair cases while supervising both directly employed trades operatives and specialist subcontractors.
Key responsibilities include
- Managing legal disrepair cases from first report through to completion and invoicing.
- Liaising with scheduling teams and subcontractors to ensure jobs are accurately allocated, completed on time and correctly invoiced.
- Carrying out pre and post inspections to ensure work is completed to a high standard.
- Supporting the Service Delivery Manager to drive service excellence and identify process improvements.
- Producing reports, management information and performance data to support operational and budgetary decisions.
- Monitoring contractor and operative performance to ensure KPI targets are achieved.
- Attending subcontractor meetings and managing relationships with key stakeholders including legal teams, local authorities and client representatives.
- Handling customer queries and complaints, ensuring issues are resolved promptly and professionally.
- Preparing and submitting quotations for minor works.
- Supporting the day-to-day administration and operational management of the team.
About You
We are looking for a proactive and customer-focused supervisor with experience managing repairs and maintenance services, ideally within a responsive repairs or minor works environment.
Essential requirements
- GCSE Maths and English (Grade A-C/4-9) or equivalent.
- Trade qualification in plumbing, carpentry, electrical works or a comparable repairs-related trade.
- Previous supervisory experience within a repairs, maintenance or housing environment.
- Strong IT skills, including Microsoft Excel, Word, Outlook, PowerPoint and Teams.
- Excellent communication and stakeholder management skills.
- Ability to analyse data and produce accurate reports.
- Strong organisational skills and the ability to work under pressure and meet deadlines.
- Leadership and people management experience.
- Commercial awareness and understanding of cost-effective service delivery.
- High attention to detail with a proactive, solutions-focused approach.
- Full UK driving licence and willingness to travel across the London Borough of Barking & Dagenham and surrounding areas.
Desirable
- Experience managing specialist subcontractors.
- Knowledge of the AccuServ system.
Apply Now
If you have a strong background in repairs and maintenance supervision and are looking for an opportunity to make a real impact within a busy and customer-focused environment, we'd love to hear from you.