Technical Project/Programme Manager - Customer Data Remediation
Posted 2 days ago by Rockford Investment Group Ltd
Negotiable
Undetermined
Undetermined
United Kingdom
Summary: The Technical Project/Programme Manager - Customer Data Remediation will lead a large-scale remediation programme at a prominent UK retail bank, focusing on the management and enhancement of customer data across various systems. The role involves overseeing project management activities, collaborating with stakeholders, and ensuring compliance with data governance requirements. The successful candidate will also provide technical leadership and develop strategies to address data quality issues. This position is critical for driving operational efficiency and improving customer data management within the bank.
Key Responsibilities:
- Oversee the project management activities for the customer data remediation initiative, including planning, scheduling, and monitoring progress.
- Collaborate with stakeholders to define the project scope, objectives, and success criteria.
- Identify and map customer data across various systems, working closely with the operational teams.
- Develop and implement strategies to address data quality issues and enhance data management processes.
- Aggregate data from multiple sources into a centralized platform to facilitate operational reviews and assessments.
- Ensure compliance with data governance and regulatory requirements throughout the remediation process.
- Facilitate the development and implementation of technical solutions to support the remediation programme.
- Manage project risks and issues, implementing mitigation strategies as necessary.
- Prepare and deliver comprehensive project reports, presentations, and updates to stakeholders.
- Provide technical leadership and guidance to the project team, fostering a collaborative and efficient working environment.
Key Skills:
- Proven experience in managing complex technical projects or programmes, preferably in the banking or financial services industry.
- Strong understanding of data management principles, including data quality, governance, and integration.
- Proficiency in project management methodologies and tools (e.g., Agile, Waterfall, PRINCE2).
- Excellent technical skills, with the ability to comprehend and manage the implementation of technical solutions.
- Familiarity with customer data management and regulatory requirements in the banking sector.
- Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.
- Effective communication and stakeholder management skills, with the ability to translate technical information for non-technical audiences.
- Experience in leading and motivating cross-functional teams to achieve project objectives.
- Certification in project management (e.g., PMP, PRINCE2) is desirable.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Technical Project/Programme Manager - Customer Data Remediation
Job Description: The Technical Project/Programme Manager - Customer Data Remediation will play a critical role in leading the preparation and execution of a large-scale remediation programme within a leading UK retail bank. The successful candidate will be responsible for managing the technical aspects of the project, ensuring the effective review, aggregation, and management of customer data across multiple systems.
Key Responsibilities:
- Oversee the project management activities for the customer data remediation initiative, including planning, scheduling, and monitoring progress.
- Collaborate with stakeholders to define the project scope, objectives, and success criteria.
- Identify and map customer data across various systems, working closely with the operational teams.
- Develop and implement strategies to address data quality issues and enhance data management processes.
- Aggregate data from multiple sources into a centralized platform to facilitate operational reviews and assessments.
- Ensure compliance with data governance and regulatory requirements throughout the remediation process.
- Facilitate the development and implementation of technical solutions to support the remediation programme.
- Manage project risks and issues, implementing mitigation strategies as necessary.
- Prepare and deliver comprehensive project reports, presentations, and updates to stakeholders.
- Provide technical leadership and guidance to the project team, fostering a collaborative and efficient working environment.
Required Skills and Qualifications:
- Proven experience in managing complex technical projects or programmes, preferably in the banking or financial services industry.
- Strong understanding of data management principles, including data quality, governance, and integration.
- Proficiency in project management methodologies and tools (e.g., Agile, Waterfall, PRINCE2).
- Excellent technical skills, with the ability to comprehend and manage the implementation of technical solutions.
- Familiarity with customer data management and regulatory requirements in the banking sector.
- Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.
- Effective communication and stakeholder management skills, with the ability to translate technical information for non-technical audiences.
- Experience in leading and motivating cross-functional teams to achieve project objectives.
- Certification in project management (e.g., PMP, PRINCE2) is desirable.
This role presents an exciting opportunity to lead a transformative customer data remediation initiative within a reputable bank, driving operational efficiency and enhancing customer data management.
UK Candidates only