Technical Programme Manager
Posted Today by Totaljobs
Negotiable
Undetermined
Hybrid
London; City of London; East London; Central London; South East London; West London; Canary Wharf; South West London; North London; Greenwich; Stratford
Summary: The Technical Programme Manager will oversee a critical Price & Promotions programme in a large-scale retail technology environment for a 3-month contract. This role focuses on the 'Stop the Errors' initiative, addressing master data inconsistencies that affect customer experience and operational efficiency. The successful candidate will ensure continuity of delivery and governance while coordinating multiple teams and delivery partners. This position is ideal for a hands-on TPM who can quickly stabilize the programme and drive outcomes effectively.
Key Responsibilities:
- Take end-to-end ownership of the existing Price & Promotions programme, ensuring continuity of delivery during the transition period.
- Act as the primary delivery lead, maintaining pace and accountability across workstreams.
- Maintain and lead programme governance across internal data teams, FIT teams, and TCS delivery partners.
- Ensure clear delivery cadence, reporting, and decision-making forums are in place.
- Help shape, structure, and manage the emerging 'Stop the Errors' workstream.
- Drive clarity around scope, priorities, and ownership across technical and business teams.
- Coordinate efforts to address master data inconsistencies between core pricing systems, promotions platforms, and in-store execution systems.
- Work closely with Product, Data, Engineering, and Business stakeholders to align delivery outcomes.
- Manage third-party delivery partners (TCS), ensuring commitments are met and issues escalated appropriately.
- Provide clear, concise updates to senior stakeholders on progress, risks, and mitigations.
- Reinforce strong delivery fundamentals across teams, including planning, sequencing, dependency management, risk and issue escalation, and change impact assessment.
- Ensure deliverables are ready for downstream testing, release, and operational handover.
Key Skills:
- Proven experience as a Technical Programme Manager, Senior Delivery Lead, or equivalent.
- Strong background delivering complex, cross-functional technology programmes.
- Experience working within data-heavy environments, ideally involving pricing, promotions, or master data.
- Confident working with multiple delivery teams and external partners.
- Strong governance, planning, and stakeholder management skills.
- Ability to operate effectively in in-flight programmes, quickly building context and driving outcomes.
- Comfortable in agile or hybrid delivery environments.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Job Title: Technical Programme Manager - Price & Promotions ('Stop the Errors')
Contract: 3 months
Location: London (Hybrid - Paddington)
Role Overview
We are seeking an experienced Technical Programme Manager to provide short-term contract cover for a critical Price & Promotions programme within a large-scale retail technology environment. This role is required to maintain delivery momentum while a permanent TPM joins the business in June.
The programme is already in flight, with a renewed strategic focus on the 'Stop the Errors' initiative-a key priority aimed at addressing master data inconsistencies across pricing, promotions, and in-store systems. These inconsistencies directly impact customer experience, operational efficiency, and commercial performance.
This contract is suited to a hands-on TPM who can quickly take ownership of an existing programme, stabilise governance, and act as a delivery lead across multiple teams and delivery partners.
Context & Purpose
- Programme is mid-delivery, requiring continuity and strong coordination
- Short-term coverage needed until permanent TPM starts
- Focus increasingly shifting to the 'Stop the Errors' workstream
- Initiative targets root-cause issues across pricing data, promotions, and store execution systems
- High visibility programme with cross-functional dependencies
Key Responsibilities
- Programme Ownership & Delivery Leadership
- Take end-to-end ownership of the existing Price & Promotions programme, ensuring continuity of delivery during the transition period
- Act as the primary delivery lead, maintaining pace and accountability across workstreams
- Step in hands-on where TPM or BA resources are rolling off, ensuring no gaps in execution
- Governance & Coordination
- Maintain and lead programme governance across:
- Internal Data teams
- FIT (Food IT) teams
- TCS delivery partners
- Ensure clear delivery cadence, reporting, and decision-making forums are in place
- Track progress against milestones, dependencies, risks, and issues
- 'Stop the Errors' Initiative
- Help shape, structure, and manage the emerging 'Stop the Errors' workstream
- Drive clarity around scope, priorities, and ownership across technical and business teams
- Coordinate efforts to address master data inconsistencies between:
- Core pricing systems
- Promotions platforms
- In-store execution and POS systems
- Stakeholder & Partner Management
- Work closely with Product, Data, Engineering, and Business stakeholders to align delivery outcomes
- Manage third-party delivery partners (TCS), ensuring commitments are met and issues escalated appropriately
- Provide clear, concise updates to senior stakeholders on progress, risks, and mitigations
- Delivery Fundamentals
- Reinforce strong delivery fundamentals across teams:
- Planning and sequencing
- Dependency management
- Risk and issue escalation
- Change impact assessment
- Ensure deliverables are ready for downstream testing, release, and operational handover
Experience & Skills Required
- Proven experience as a Technical Programme Manager, Senior Delivery Lead, or equivalent
- Strong background delivering complex, cross-functional technology programmes
- Experience working within data-heavy environments, ideally involving pricing, promotions, or master data
- Confident working with multiple delivery teams and external partners
- Strong governance, planning, and stakeholder management skills
- Ability to operate effectively in in-flight programmes, quickly building context and driving outcomes
- Comfortable in agile or hybrid delivery environments
Why This Role?
- Short-term, high-impact assignment with clear objectives
- Opportunity to stabilise and shape a critical initiative with direct customer and commercial impact
- Highly collaborative role with visibility across technology, data, and business teams