Technical Product Writer

What you'll be doing

• Writing, editing and maintaining technical documentation for software engineers
• Creating getting-started guides, step-by-step instructions, FAQs, troubleshooting content and release communications
• Working directly with engineers and SMEs to gather and validate technical information
• Turning complex or incomplete technical material into concise, easy-to-understand content
• Structuring documentation so users can quickly find the information they need
• Developing writing standards, templates and terminology to improve consistency
• Reviewing existing documentation to identify gaps, duplication and areas for improvement
• Managing content through drafting, review, publication and ongoing updates
• Using reader feedback to continually improve documentation
• Supporting engineers who contribute to documentation while maintaining editorial quality

What we're looking for

• Strong experience in technical writing, technical documentation, content design or a similar writing-focused role
• Excellent written English, editing skills and attention to detail
• Experience simplifying complex technical information without losing accuracy
• Confidence working with engineers and technical SMEs
• Strong information architecture and content-organisation skills
• A user-focused approach to documentation
• Experience managing documentation throughout its full life cycle
• A portfolio demonstrating high-quality technical or user-focused writing

Nice to have

• Experience in any of the following would be particularly useful:
• Writing documentation for software engineers, internal platforms or digital products
• Developer documentation, onboarding guides or knowledge bases
• Markdown and version control
• Frontend web development terminology
• Software development and delivery environments
• Financial services or another regulated industry
• Accessibility and inclusive content principles

Why apply?

You'll be joining a large financial services environment investing heavily in modern engineering, cloud, data and digital technology, with the opportunity to have a real impact on how engineering teams access and use technical knowledge.

Reasonable Adjustments

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.