Summary: The Hyper Care Technician role involves delivering comprehensive training on systems and processes, mentoring senior management during installations, and performing advanced technical tasks. The position requires extensive travel across the UK and Europe to manage installation projects and ensure smooth transitions. Candidates must possess strong technical skills and a professional attitude, with a focus on operational excellence and continuous improvement.

Key Responsibilities:

• Deliver comprehensive process and system training to team members and clients.
• Lead and mentor senior management during installation training.
• Perform and teach advanced techniques such as calibration resets, diagnostics, and system troubleshooting.
• Oversee system migrations to ensure smooth transitions.
• Travel extensively across the UK and Europe for installation projects.
• Conduct post-installation evaluations and provide tailored solutions.
• Collaborate with engineering and design teams to enhance system functionalities.
• Adhere to health and safety standards while maintaining organized workspaces.
• Drive operational excellence through feedback and process improvements.

Key Skills:

• Minimum of 4 years’ experience in assembly, installation, or technical service roles.
• Valid driving licence and access to a personal vehicle.
• Willingness to travel frequently, including overnight stays.
• Strong technical aptitude and ability to follow detailed processes.
• Professional, adaptable attitude with excellent problem-solving skills.
• Teamwork abilities.

Salary (Rate): £19.00

City: Rugby

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other