Technical Delivery Manager

Role Profile

This role supports the rollout of a strategic Digital Workflow Platform based on Camunda 8, aimed at modernising process orchestration and automation across EMEA.

The platform will enable standardised BPMN-driven workflows, improved operational efficiency, and reduced reliance on Legacy workflow technologies.

Key Responsibilities:

• Manage end-to-end delivery of assigned workflow automation projects using Camunda 8, covering planning, execution, and transition to BAU
• Support the implementation and rollout of the Camunda 8 platform, coordinating activities across engineering, architecture, and infrastructure teams
• Work with business stakeholders and the BPMN CoE to define, scope, and mobilise new workflow use cases
• Support demand pipeline management, including intake, triage, sizing, prioritisation, and tracking of workflow initiatives
• Establish and maintain project governance including plans, RAID logs, dependencies, financial tracking, and reporting
• Coordinate cross-functional teams including developers, business analysts, architects, and external vendors
• Ensure alignment to BPMN standards, platform governance, and architectural principles defined by the CoE
• Provide clear and structured reporting to stakeholders on delivery progress, risks, and key decisions
• Manage project dependencies across platform build and use case delivery to ensure alignment and sequencing
• Support vendor engagement and delivery where external partners are involved in platform or use case development
• Drive consistency in delivery approach, templates, and governance aligned to broader IT standards
• Facilitate workshops and working sessions to support backlog refinement, requirements clarification, and delivery alignment

Skills & Experience:

• Proven experience as a Project Manager delivering IT initiatives, ideally in workflow, automation, or integration domains
• Experience delivering projects involving modern application platforms, microservices, or cloud-native technologies
• Strong understanding of project management disciplines including planning, risk/issue management, governance, and reporting
• Experience working in Agile, hybrid, or iterative delivery models
• Familiarity with BPMN concepts and workflow/process automation platforms (eg Camunda, Pega, Appian, or similar)
• Ability to manage multiple concurrent workstreams with competing priorities
• Experience working across business and IT stakeholders in a structured delivery environment
• Strong coordination and stakeholder management skills within Matrix organisations
• Ability to translate technical concepts into clear, concise communications for non-technical stakeholders
• Experience supporting demand management or intake processes in a structured delivery or CoE model
• Exposure to financial services or other regulated environments is advantageous
• Experience working with third-party vendors or system integrators preferred