Technical Delivery Lead- Financial Services

Technical Delivery Lead- Financial Services

Posted 3 days ago by Vallum

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Negotiable
Inside
Hybrid
Leeds, UK
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Agile Methodology Application Lifecycle Management Automation Change Management Cloud Computing Cloud Technology DevOps Financial Services Information Technology Infrastructure Library IT Infrastructure IT Service Management JIRA Lifecycle Management Life Cycle Planning Managed Services Management Management Process Root Cause Analysis ServiceNow Site Reliability Engineering Stakeholder Management Systems Integration

Summary: The Technical Delivery Lead in Financial Services is responsible for overseeing end-to-end delivery and operational management in a large-scale financial services environment. This hands-on leadership role requires strong technical problem-solving skills, stakeholder management, and the ability to lead cross-functional teams. The successful candidate will manage delivery life cycles, resolve complex technical challenges, and ensure high-quality IT and engineering outcomes. The position is hybrid, requiring two days a week on-site in Leeds.

Key Responsibilities:

  • Manage the complete delivery life cycle, including planning, execution, deployment, and routes-to-live.
  • Ensure service readiness, operational stability, and compliance throughout implementation activities.
  • Identify and mitigate delivery risks, dependencies, and bottlenecks.
  • Drive incident, problem, and change management processes aligned with industry best practices.
  • Lead the resolution of critical and high-impact technical issues across infrastructure, applications, and platforms.
  • Act as the primary technical escalation point for complex operational challenges.
  • Conduct root cause analysis (RCA) and implement long-term solutions.
  • Collaborate with engineering and support teams to troubleshoot system integrations and platform failures.
  • Work closely with engineering, operations, product, and business stakeholders to ensure successful delivery outcomes.
  • Provide clear updates on project progress, risks, and technical challenges.
  • Lead and mentor cross-functional teams, fostering accountability and high performance.
  • Ensure IT and engineering deliverables are completed to agreed quality standards and timelines.
  • Validate solutions against security, compliance, and operational requirements.
  • Promote automation, monitoring, and performance optimisation initiatives.
  • Identify opportunities to improve operational processes and delivery efficiency.
  • Support adoption of Agile, DevOps, and Site Reliability Engineering (SRE) practices.
  • Contribute to knowledge sharing and best-practice development.

Key Skills:

  • Strong experience in delivery management within Managed Services or complex IT environments.
  • Proven track record of resolving large-scale technical and operational issues.
  • Solid understanding of IT Infrastructure (Cloud and On-Premise), Application Lifecycle Management, Networking and Systems Integration.
  • Experience with ITSM frameworks such as ITIL.
  • Hands-on experience with tools such as ServiceNow, Jira, or similar platforms.
  • Experience leading cross-functional technical teams.
  • Excellent stakeholder management skills across multiple organisational levels.
  • Strong written and verbal communication skills, including executive-level reporting.
  • Strong analytical and troubleshooting capabilities.
  • Ability to work under pressure and manage competing priorities.
  • Proactive mindset with a strong sense of ownership and accountability.
  • Strong analytical and problem-resolution skills.
  • Experience within financial services environments.
  • Exposure to DevOps, SRE, and automation practices.

Salary (Rate): £500/day

City: Leeds

Country: UK

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Technical Delivery Lead - Financial Services

Location: Hybrid, Leeds- 2days/week Onsite

Duration: 6 Months+ Contract

500GBP/day Inside IR35

Role Overview
We are seeking an experienced Technical Delivery Lead to drive end-to-end delivery and operational management within a large-scale financial services environment. The successful candidate will be responsible for managing routes-to-live, resolving complex technical challenges, ensuring service readiness, and delivering high-quality IT and engineering outcomes.This is a hands-on leadership role requiring strong technical problem-solving capabilities, stakeholder management expertise, and the ability to lead cross-functional teams in a fast-paced environment.

Key Responsibilities

Delivery & Operations Management

  • Manage the complete delivery life cycle, including planning, execution, deployment, and routes-to-live.
  • Ensure service readiness, operational stability, and compliance throughout implementation activities.
  • Identify and mitigate delivery risks, dependencies, and bottlenecks.
  • Drive incident, problem, and change management processes aligned with industry best practices.

Technical Leadership & Problem Resolution

  • Lead the resolution of critical and high-impact technical issues across infrastructure, applications, and platforms.
  • Act as the primary technical escalation point for complex operational challenges.
  • Conduct root cause analysis (RCA) and implement long-term solutions.
  • Collaborate with engineering and support teams to troubleshoot system integrations and platform failures.

Stakeholder & Team Management

  • Work closely with engineering, operations, product, and business stakeholders to ensure successful delivery outcomes.
  • Provide clear updates on project progress, risks, and technical challenges.
  • Lead and mentor cross-functional teams, fostering accountability and high performance.

Engineering & Service Delivery Oversight

  • Ensure IT and engineering deliverables are completed to agreed quality standards and timelines.
  • Validate solutions against security, compliance, and operational requirements.
  • Promote automation, monitoring, and performance optimisation initiatives.

Continuous Improvement

  • Identify opportunities to improve operational processes and delivery efficiency.
  • Support adoption of Agile, DevOps, and Site Reliability Engineering (SRE) practices.
  • Contribute to knowledge sharing and best-practice development.

Required Skills & ExperienceTechnical & Delivery Expertise

  • Strong experience in delivery management within Managed Services or complex IT environments.
  • Proven track record of resolving large-scale technical and operational issues.
  • Solid understanding of:
    • IT Infrastructure (Cloud and On-Premise)
    • Application Lifecycle Management
    • Networking and Systems Integration
  • Experience with ITSM frameworks such as ITIL.
  • Hands-on experience with tools such as ServiceNow, Jira, or similar platforms.

Leadership & Communication

  • Experience leading cross-functional technical teams.
  • Excellent stakeholder management skills across multiple organisational levels.
  • Strong written and verbal communication skills, including executive-level reporting.

Problem Solving & Execution

  • Strong analytical and troubleshooting capabilities.
  • Ability to work under pressure and manage competing priorities.
  • Proactive mindset with a strong sense of ownership and accountability.

Preferred Skills

  • Strong analytical and problem-resolution skills.
  • Experience within financial services environments.
  • Exposure to DevOps, SRE, and automation practices.
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