Technical Business Analyst (Salesforce & API Integration)
Posted 1 week ago by N Consulting Global
Negotiable
Undetermined
Hybrid
Northampton, England, United Kingdom
Summary: The Technical Business Analyst (Salesforce & API Integration) role in Northampton, UK, is a contract position focused on bridging business needs with technical solutions, particularly in Salesforce and API integration. The candidate will collaborate with cross-functional teams to deliver scalable Salesforce-based solutions, emphasizing data architecture and system integration. This position requires a strong understanding of Salesforce implementations and the ability to translate business processes into technical specifications. The ideal candidate will also support testing and provide user training as necessary.
Key Responsibilities:
- Gather, analyze, and document business and technical requirements related to Salesforce implementations and API integrations.
- Design and validate data models, object structures, and entity relationships within Salesforce.
- Translate business processes into technical specifications, working alongside developers to ensure proper implementation.
- Define and document API integration flows, including exception handling mechanisms.
- Collaborate with integration teams to ensure effective and secure ETL (Extract, Transform, Load) processes between Salesforce and external systems.
- Participate in technical solution design discussions and provide input on system scalability and maintainability.
- Conduct impact analysis and provide recommendations for system enhancements or new features.
- Support testing, defect management, and deployment activities across SDLC.
- Provide training and support to users as necessary.
Key Skills:
- Proven experience as a Technical Business Analyst working with Salesforce Sales/Service/Experience Cloud.
- Strong understanding of Salesforce data modelling, custom objects, relationships, validation rules, flows, and process builders.
- Hands-on experience with API integrations (REST/SOAP), including the ability to define API contracts, document error/exception handling flows, and support middleware platforms.
- Proficiency in data mapping, data flow diagrams, and integration requirements gathering.
- Familiarity with ETL tools and integration patterns.
- Solid understanding of agile delivery methodologies.
- Experience working closely with developers and solution architects in a collaborative environment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and stakeholder management skills.
Salary (Rate): undetermined
City: Northampton
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Title: Technical Business Analyst (Salesforce & API Integration) Location: Northampton, Uk (Hybrid) Job Type: Contract
About the Role: We are seeking a highly skilled Technical Business Analyst with deep expertise in Salesforce and API integration to join our team. The ideal candidate will bridge the gap between business needs and technical solutions, playing a pivotal role in the delivery of end-to-end Salesforce-based solutions with a strong emphasis on data architecture, system integration, and scalable design. You will work closely with cross-functional teams including developers, architects, product owners, and stakeholders to ensure solutions meet business requirements while aligning with technical best practices.
Key Responsibilities:
- Gather, analyze, and document business and technical requirements related to Salesforce implementations and API integrations.
- Design and validate data models , object structures , and entity relationships within Salesforce.
- Translate business processes into technical specifications , working alongside developers to ensure proper implementation.
- Define and document API integration flows , including exception handling mechanisms .
- Collaborate with integration teams to ensure effective and secure ETL (Extract, Transform, Load) processes between Salesforce and external systems.
- Participate in technical solution design discussions and provide input on system scalability and maintainability.
- Conduct impact analysis and provide recommendations for system enhancements or new features.
- Support testing, defect management, and deployment activities across SDLC.
- Provide training and support to users as necessary.
Key Skills & Experience:
- Proven experience as a Technical Business Analyst working with Salesforce Sales/Service/Experience Cloud .
- Strong understanding of Salesforce data modelling , custom objects , relationships , validation rules , flows , and process builders .
- Hands-on experience with API integrations (REST/SOAP), including the ability to define API contracts , document error/exception handling flows , and support middleware platforms .
- Proficiency in data mapping , data flow diagrams , and integration requirements gathering.
- Familiarity with ETL tools and integration patterns.
- Solid understanding of agile delivery methodologies .
- Experience working closely with developers and solution architects in a collaborative environment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and stakeholder management skills.
Desirable Qualifications:
- Salesforce certifications (e.g., Salesforce Administrator , Platform App Builder , or Salesforce Business Analyst ).
- Knowledge of Mulesoft , Dell Boomi , Informatica , or other integration tools.
- Background in systems or software engineering is a plus.