Tech Lead – Digital & Customer Platforms – Entertainment - £700 p/d (Outside IR35) – London

Tech Lead – Digital & Customer Platforms – Entertainment - £700 p/d (Outside IR35) – London

Posted 1 day ago by Ventula Consulting

£700 Per day
Outside
Hybrid
London Area, United Kingdom

Summary: The Tech Lead will spearhead the development of scalable, customer-centric digital experiences for a global entertainment client, focusing on ecommerce platforms and omnichannel customer journeys. This role requires extensive experience in digital solutions within agile environments and a strong technical background in customer attribution and loyalty ecosystems. The position involves collaboration with internal teams and third-party vendors to deliver innovative digital solutions. The contract is for an initial 6 months, with a hybrid working arrangement.

Key Responsibilities:

  • Lead the technology direction for digital, ecommerce, customer and marketing platforms.
  • Drive the scalability and optimisation of ecommerce and loyalty platforms across multiple markets.
  • Enhance customer attribution and data-driven marketing capabilities.
  • Support agile product and engineering teams with architecture guidance, technical leadership and continuous improvement.
  • Work closely with internal stakeholders and third-party vendors to deliver cloud-first, modular digital solutions.
  • Define engineering principles, platform roadmaps and best practices across customer technology ecosystems.

Key Skills:

  • Strong experience across ecommerce, digital customer platforms and MarTech ecosystems.
  • Expertise in omnichannel architecture across web, mobile apps, B2C and customer engagement platforms.
  • Experience delivering solutions within Agile, DevOps or DevSecOps environments.
  • Strong understanding of cloud-native and scalable platform architecture.
  • Experience integrating customer data, attribution and loyalty solutions to improve customer experience and commercial performance.
  • Experience with Sitecore is preferred.
  • Ability to manage technical debt, platform resilience and scalability across complex environments.
  • Comfortable working across engineering, architecture, product and third-party delivery teams.

Salary (Rate): £700 daily

City: London

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Global entertainment client now requires Tech Lead to drive the evolution of scalable, customer-centric digital experiences across web, app and marketing ecosystems. This person will bring strong experience across ecommerce platforms, customer attribution, loyalty ecosystems and omnichannel customer journeys, alongside a proven track record delivering scalable digital solutions within agile environments.

Key Responsibilities

  • Lead the technology direction for digital, ecommerce, customer and marketing platforms.
  • Drive the scalability and optimisation of ecommerce and loyalty platforms across multiple markets.
  • Enhance customer attribution and data-driven marketing capabilities.
  • Support agile product and engineering teams with architecture guidance, technical leadership and continuous improvement.
  • Work closely with internal stakeholders and third-party vendors to deliver cloud-first, modular digital solutions.
  • Define engineering principles, platform roadmaps and best practices across customer technology ecosystems.

Technical Requirements

  • Strong experience across ecommerce, digital customer platforms and MarTech ecosystems.
  • Expertise in omnichannel architecture across web, mobile apps, B2C and customer engagement platforms.
  • Experience delivering solutions within Agile, DevOps or DevSecOps environments.
  • Strong understanding of cloud-native and scalable platform architecture.
  • Experience integrating customer data, attribution and loyalty solutions to improve customer experience and commercial performance.
  • Experience with Sitecore is preferred.
  • Ability to manage technical debt, platform resilience and scalability across complex environments.
  • Comfortable working across engineering, architecture, product and third-party delivery teams.

This is an initial 6-month contract role which provides a daily rate of £700 p/d (Outside IR35). In terms of working structure, this role requires 4 days per week in their West London office and 1 day remote.