Summary: The role of Team Leader / Senior Administrator involves managing the process of raising purchase orders, handling complaints, and leading a small team to ensure efficient operations. The position requires strong leadership and organizational skills, along with the ability to maintain high customer satisfaction. This is a temporary position within a dynamic team focused on delivering exceptional service. The candidate will also perform various administrative tasks and report on key performance indicators.

Key Responsibilities:

• Manage the process of raising purchase orders for planned works, ensuring accuracy and timely completion.
• Support the team in addressing and resolving complaints efficiently to maintain high customer satisfaction.
• Lead and support a small team, fostering a collaborative and productive work environment.
• Perform various administrative tasks to support the smooth operation of the team.
• Update key information and KPIs accurately.

Key Skills:

• Proven experience in a similar role, preferably within a fast-paced environment.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent organizational and multitasking abilities.
• Proficiency in using relevant software and tools for administrative tasks such as Excel.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• Previous experience raising purchase orders.
• Previous experience in a senior/team leader role desirable.

Salary (Rate): undetermined

City: Welwyn Garden City

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other