Team Administrator
Posted Today by Greater Manchester Mental Health NHS Foundation Trust
Negotiable
Undetermined
Undetermined
Salford, England, United Kingdom
Summary: The Team Administrator will provide confidential secretarial and administrative support to the Living Well Team, managing referrals, appointment letters, and telephone communications. This role includes overseeing the patient pathway, ensuring timely processing of referrals and appointments, and maintaining efficient administrative services for the team. The position requires formal liaison with service users and clinicians to facilitate patient appointments using an electronic patient record system. The role is not eligible for sponsorship unless specific immigration criteria are met.
Key Responsibilities:
- Provide secretarial and administrative support to the Living Well Team.
- Manage referrals, appointment letters, and telephone communications.
- Ensure timely processing of referrals, reviews, and appointments.
- Provide a booking appointment service for Outpatients using an electronic patient record system.
- Take minutes and perform general administrative duties for the Multi-Disciplinary Team.
- Requisition stationery and maintain meeting rooms.
- Work outside of normal area of work as required by the Trust.
Key Skills:
- Strong administrative and secretarial skills.
- Experience with electronic patient record systems.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Attention to detail and accuracy in documentation.
- Ability to work independently and as part of a team.
Salary (Rate): undetermined
City: Salford
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
The post holder will be required to provide a confidential secretarial and administrative service to the Living Well Team. The post holder is also responsible for managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner. The post holder will also be responsible for the requisitioning of stationery, maintenance of meeting rooms and non-stock requisitioning. The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes. The post holder is responsible for the provision of a booking appointment service Outpatients using the electronic patient record system. This will involve formal liaison with Service users and clinicians to ensure that patients are seen within appropriate timeframes. The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties. Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024. The Team Administrator will be responsible for receiving, processing, scanning and forwarding of referrals: agreeing, amending and issuing appointments; The post holder will provide an administrative function to the Multi-Disciplinary Team, minuting meetings, filing and other general administrative duties. In order to meet the needs of the Trust services, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust. Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 120 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. For further details / informal visits contact: Name: Janine Hunter Job title: Senior Administrator Email address: janine.hunter@gmmh.nhs.uk Telephone number: 0161 271 0042