Systems Support Assistant

Summary: The Systems Support Assistant role involves providing technical support for software applications and managing SQL databases within a rapidly growing Fire and Security business. The position requires the creation of bespoke reports and websites, as well as assisting with IT equipment setup and onboarding for new staff. This is a 12-month fixed-term contract based in Newbury, requiring candidates to be located in the Reading area. The role offers a competitive salary of up to £34,000 annually.

Key Responsibilities:

• Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
• Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
• Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients.
• Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
• Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
• Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
• Support IT equipment ordering process for all new starters (office and field based).
• Support the setup of new and/or existing IT equipment for all staff (office and field based).
• Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
• Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.

Key Skills:

• Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries.
• Understanding of Windows software package.
• Microsoft office suite of apps and 365 admin.
• Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing.
• Experienced in setting up Windows PCs.
• General knowledge and understanding of IT hardware.

Salary (Rate): £34,000 yearly

City: Newbury

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

Systems Support Assistant
Location: Newbury -on site (must be based in the Reading area)
Up to £34,000
12 month fixed term contract

Dynamite recruitment is working with a leading Fire and Security business which is growing rapidly. They have a track record of providing fantastic opportunities to candidates throughout the Country. Due to their expanding team and client base, they are now seeking a Systems Support Assistant to join the team.

The role of a Systems Support Assistant/Key Responsibilities:

• Supporting software (client facing portal, assessor application to conduct risk assessments), queries and issues for internal staff and clients.
• Daily/weekly/monthly/annual specialist SQL reporting - created and modified using Microsoft SQL programming language database, issued internally and for clients.
• Create bespoke reporting (Microsoft SQL - programming language) upon request from staff or clients
• Create bespoke (whitelabel) websites for new (or existing) customers using a combination of SQL programming and server management.
• Microsoft SQL database upkeep/monitoring - ensure smooth running of mission critical systems for the company, editing and amending the database where required.
• Support and escalate IT issues (infrastructure, hardware and software) with IT support company.
• Support IT equipment ordering process for all new starters (office and field based).
• Support the setup of new and/or existing IT equipment for all staff (office and field based).
• Support new staff onboarding - provide robust guidance and setup to ensure familiarisation with IT hardware/software provided, company IT policies and procedures.
• Support IT hardware, ensuring it is maintained, replaced where needed and ensuring an updated equipment log is held at all times.

Requirements:

• Microsoft SQL server for maintaining database, regular and bespoke reporting, data analysis. Proficient in SQL programming language, writing new queries/editing existing SQL queries
• Understanding of Windows software package
• Microsoft office suite of apps and 365 admin
• Specifically Excel - understanding of macros, formulas. Able to write new macros/formulas, edit existing
• Experienced in setting up Windows PCs
• General knowledge and understanding of IT hardware

Apply now or contact me (url removed)