System Administrator
Posted 2 days ago by HAYS
Negotiable
Undetermined
Hybrid
London, UK
Summary: The Knowledge Systems Support Officer role is a full-time position based in London, offering a hybrid working arrangement. The successful candidate will support the management of knowledge systems used by legal professionals, enhancing their IT skills and stakeholder engagement. This position is ideal for proactive individuals looking to contribute to public sector initiatives while developing their expertise in knowledge management. The contract length is between 9 to 12 months, starting ASAP.
Key Responsibilities:
- Support the day-to-day management of knowledge systems and tools
- Maintain system mailboxes, planners, and trackers
- Arrange meetings, draft agendas, and take notes
- Manage user access and permissions across systems
- Create, update, and improve content on internal platforms
- Assist with onboarding new teams and setting up secure pages
- Help deliver training and user support for knowledge systems
- Share updates and guidance with colleagues across teams
- Use reporting tools to support data and performance tracking
- Contribute to wider team projects and continuous improvement
Key Skills:
- Confident about using a range of IT systems and quick to learn new tools
- Strong interest in knowledge systems, IT, or knowledge management
- Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
- Excellent communication skills-both written and verbal
- Highly organised with strong time management and prioritisation skills
- Able to work independently and collaboratively in a fast-paced environment
- Skilled at managing stakeholder expectations and building relationships
Salary (Rate): £19 hourly
City: London
Country: UK
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Knowledge Systems Support Officer Location: London (Hybrid Working)
Start Date:ASAP
Contract Length: 9-12 months
Grade: Executive Officer (EO)
Working Hours: Full-time
Rate: £17 - £19 phr
About the RoleWe're looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
Key Responsibilities
- Support the day-to-day management of knowledge systems and tools
- Maintain system mailboxes, planners, and trackers
- Arrange meetings, draft agendas, and take notes
- Manage user access and permissions across systems
- Create, update, and improve content on internal platforms
- Assist with onboarding new teams and setting up secure pages
- Help deliver training and user support for knowledge systems
- Share updates and guidance with colleagues across teams
- Use reporting tools to support data and performance tracking
- Contribute to wider team projects and continuous improvement
- Confident about using a range of IT systems and quick to learn new tools
- Strong interest in knowledge systems, IT, or knowledge management
- Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
- Excellent communication skills-both written and verbal
- Highly organised with strong time management and prioritisation skills
- Able to work independently and collaboratively in a fast-paced environment
- Skilled at managing stakeholder expectations and building relationships
- Be part of a supportive and forward-thinking team
- Gain valuable experience in knowledge and IT systems
- Work in a flexible, hybrid environment
- Contribute to meaningful public sector work