System Administrator

Summary: The Knowledge Systems Support Officer role is designed for a proactive individual to assist in managing knowledge systems within a public sector team in London. The position involves supporting legal professionals by ensuring the smooth operation of various IT tools and systems while enhancing skills in stakeholder engagement and project support. This is a full-time, hybrid role with a contract length of 9-12 months. The successful candidate will be expected to contribute to team projects and continuous improvement initiatives.

Key Responsibilities:

• Support the day-to-day management of knowledge systems and tools
• Maintain system mailboxes, planners, and trackers
• Arrange meetings, draft agendas, and take notes
• Manage user access and permissions across systems
• Create, update, and improve content on internal platforms
• Assist with onboarding new teams and setting up secure pages
• Help deliver training and user support for knowledge systems
• Share updates and guidance with colleagues across teams
• Use reporting tools to support data and performance tracking
• Contribute to wider team projects and continuous improvement

Key Skills:

• Confident about using a range of IT systems and quick to learn new tools
• Strong interest in knowledge systems, IT, or knowledge management
• Proficient in Microsoft 365 (Teams, SharePoint, Planner, Word, Excel, PowerPoint, Outlook, OneNote)
• Excellent communication skills-both written and verbal
• Highly organised with strong time management and prioritisation skills
• Able to work independently and collaboratively in a fast-paced environment
• Skilled at managing stakeholder expectations and building relationships

Salary (Rate): £19 hourly

City: London

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: Executive

Industry: IT