About the Role
We are seeking a skilled and proactive Software Distribution & Endpoint Support Specialist for a 6-month contract based in London. In this critical role, you will be responsible for delivering reliable and cost-effective software updates across a complex, hybrid enterprise environment. You will support a diverse range of corporate sites, including remote and challenging low-bandwidth locations such as international offices, tankers, and oil platforms.
If you have a strong technical background in endpoint management, patching, and print services, and you are ready to hit the ground running in a fast-paced environment, we want to hear from you!
Key Responsibilities
- Deliver software updates, OS patching, and Microsoft Office patching across hybrid environments using Microsoft Intune and SCCM.
- Lead and coordinate Change Acceptance Testing (CAT) for core applications and Microsoft patches.
- Package, deploy, and meticulously monitor updates to test PCs and production environments, ensuring full deployment saturation.
- Provide SmartPrint management support and play a key role in transitioning to the latest company print solution.
- Ensure seamless print services across all IT platforms, utilizing Microsoft Print Management and Xerox Workplace Suite.
- Administer antivirus and endpoint protection services using Windows Defender, continuously monitoring agent health on managed desktops.
- Collaborate closely with wider IT teams to maintain optimal system performance, security, and reliability.
Requirements
- 2 to 5 years of relevant IT experience in endpoint management and support.
- Hands-on expertise with Microsoft Intune and Microsoft System Center Configuration Manager (SCCM - servers only).
- Experience utilizing Tanium for vulnerability remediation.
- Proficiency with ServiceNow for IT service management.
- Experience with Microsoft Print Management (SmartPrint) and Xerox Workplace Suite.
- Strong problem-solving skills and the ability to manage deployments across low-bandwidth or remote networks.